Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 7682
LatestTicket
CreatedAt: 7/6/2021 9:37:23 AM
UpdatedAt: 7/14/2021 2:54:28 PM
Subject: leak credit 201806-201902 AV 24kl
Description: leak credit 201806-201902 AV 24kl Journal Number: [460294] Journal Amount: [-R34,309.16]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 6731
OpenedBy
AssignedTo: 12
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"6","un":"lusandad","dt":"2021-07-06T09:37:25.726Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-10T08:25:51.255Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-14T14:53:08.952Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1
ResolvedAt: 7/14/2021 2:54:28 PM
Thread
ResolvedBy: 12
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3