Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 448144 | 7896 | 7/12/2021 10:08:17 AM | 7/12/2021 10:08:39 AM | IVR call: statement | Received call for statement for account 10260626 sent message: 983 | 8 | 2 | 6935 | 79 | 79 | 7/12/2021 10:08:39 AM | 116712 | |||||||||||||||||||||||||||||
| 448132 | 7895 | 7/12/2021 10:05:52 AM | 7/12/2021 10:06:10 AM | IVR call: statement | Received call for statement for account 10424680 sent message: 982 | 8 | 2 | 6934 | 79 | 79 | 7/12/2021 10:06:10 AM | 116711 | |||||||||||||||||||||||||||||
| 448125 | 5344 | 7/12/2021 10:04:17 AM | 7/12/2021 10:04:30 AM | IVR call: meter-reading | Received call for meter-reading for account 10356939 Meter reading: [0051] Meter type: [water] | 10 | 2 | 4510 | 81 | 81 | |||||||||||||||||||||||||||||||
| 448122 | 7894 | 7/12/2021 10:04:00 AM | 7/12/2021 10:04:19 AM | IVR call: statement | Received call for statement for account 10182780 sent message: 981 | 8 | 2 | 6933 | 79 | 79 | 7/12/2021 10:04:19 AM | 116710 | |||||||||||||||||||||||||||||
| 448116 | 7893 | 7/12/2021 10:03:13 AM | 7/12/2021 10:03:28 AM | IVR call: meter-reading | Received call for meter-reading for account 10356927 Meter reading: [6472] Meter type: [water] | 10 | 2 | 6932 | 81 | 81 | |||||||||||||||||||||||||||||||
| 448112 | 7892 | 7/12/2021 10:01:34 AM | 7/12/2021 10:02:05 AM | IVR call: statement | Received call for statement for account 10083069 undefined | 6931 | 7/12/2021 10:02:05 AM | ||||||||||||||||||||||||||||||||||
| 448093 | 7888 | 7/12/2021 9:56:32 AM | 7/12/2021 9:56:54 AM | IVR call: statement | Received call for statement for account 10276614 sent message: 980 | 8 | 2 | 6927 | 79 | 79 | 7/12/2021 9:56:54 AM | 116709 | |||||||||||||||||||||||||||||
| 448092 | 7891 | 7/12/2021 9:56:08 AM | 7/12/2021 9:56:10 AM | IVR call: balance | Received call for balance for account 10387933 undefined | 7 | 2 | 6930 | 78 | 78 | 7/12/2021 9:56:10 AM | ||||||||||||||||||||||||||||||
| 448090 | 7890 | 7/12/2021 9:53:52 AM | 7/12/2021 9:53:54 AM | IVR call: balance | Received call for balance for account 10328926 undefined | 7 | 2 | 6929 | 78 | 78 | 7/12/2021 9:53:54 AM | ||||||||||||||||||||||||||||||
| 448087 | 7888 | 7/12/2021 9:53:22 AM | 7/12/2021 9:53:24 AM | IVR call: balance | Received call for balance for account 10276614 undefined | 7 | 2 | 6927 | 78 | 78 | 7/12/2021 9:53:24 AM | ||||||||||||||||||||||||||||||
| 448086 | 7889 | 7/12/2021 9:52:33 AM | 7/12/2021 9:52:35 AM | IVR call: balance | Received call for balance for account 10389587 undefined | 7 | 2 | 6928 | 78 | 78 | 7/12/2021 9:52:35 AM | ||||||||||||||||||||||||||||||
| 448082 | 5565 | 7/12/2021 9:51:41 AM | 7/12/2021 9:52:05 AM | IVR call: statement | Received call for statement for account 10005411 sent message: 979 | 8 | 2 | 4730 | 79 | 79 | 7/12/2021 9:52:05 AM | 116708 | |||||||||||||||||||||||||||||
| 448078 | 5565 | 7/12/2021 9:50:49 AM | 7/12/2021 9:50:49 AM | IVR call: balance | Received call for balance for account 10005411 undefined | 7 | 2 | 4730 | 78 | 78 | 7/12/2021 9:50:49 AM | ||||||||||||||||||||||||||||||
| 448076 | 7888 | 7/12/2021 9:50:34 AM | 7/12/2021 9:50:36 AM | IVR call: balance | Received call for balance for account 10276614 undefined | 7 | 2 | 6927 | 78 | 78 | 7/12/2021 9:50:36 AM | ||||||||||||||||||||||||||||||
| 448074 | 7887 | 7/12/2021 9:50:10 AM | 7/12/2021 9:50:11 AM | IVR call: balance | Received call for balance for account 10351454 undefined | 7 | 2 | 6926 | 78 | 78 | 7/12/2021 9:50:11 AM | ||||||||||||||||||||||||||||||
| 448070 | 5851 | 7/12/2021 9:48:59 AM | 7/12/2021 9:49:50 AM | IVR call: statement | Received call for statement for account 10037889 sent message: 978 | 8 | 2 | 4996 | 79 | 79 | 7/12/2021 9:49:50 AM | 116707 | |||||||||||||||||||||||||||||
| 448068 | 7886 | 7/12/2021 9:48:27 AM | 7/12/2021 9:48:29 AM | IVR call: balance | Received call for balance for account 10357890 undefined | 7 | 2 | 6925 | 78 | 78 | 7/12/2021 9:48:29 AM | ||||||||||||||||||||||||||||||
| 448064 | 7886 | 7/12/2021 9:47:02 AM | 7/12/2021 9:47:04 AM | IVR call: balance | Received call for balance for account 10357890 undefined | 7 | 2 | 6925 | 78 | 78 | 7/12/2021 9:47:04 AM | ||||||||||||||||||||||||||||||
| 448059 | 7886 | 7/12/2021 9:42:06 AM | 7/12/2021 9:42:08 AM | IVR call: balance | Received call for balance for account 10357890 undefined | 7 | 2 | 6925 | 78 | 78 | 7/12/2021 9:42:08 AM | ||||||||||||||||||||||||||||||
| 448049 | 7/12/2021 9:35:55 AM | 7/12/2021 9:35:55 AM | IVR call:$639 | Received call for $1333 for account undefined | 7/12/2021 9:35:55 AM |