Details

Conversation


EscalationLevel
LatestCall
448112
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7892
LatestTicket
CreatedAt
7/12/2021 10:01:34 AM
UpdatedAt
7/12/2021 10:02:05 AM
Subject
IVR call: statement
Description
Received call for statement for account 10083069 undefined
Priority
Disposition
ConversationType
Parent
Account
6931
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/12/2021 10:02:05 AM
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator