Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 449348 | 5922 | 7/13/2021 8:52:43 AM | 7/13/2021 8:53:05 AM | IVR call: statement | Received call for statement for account 10070503 sent message: 999 | 8 | 2 | 5061 | 79 | 79 | 7/13/2021 8:53:05 AM | 116728 | |||||||||||||||||||||||||||||
| 449333 | 4917 | 7/13/2021 8:47:44 AM | 7/13/2021 8:48:04 AM | IVR call: statement | Received call for statement for account 10401562 sent message: 998 | 8 | 2 | 4113 | 79 | 79 | 7/13/2021 8:48:04 AM | 116727 | |||||||||||||||||||||||||||||
| 449329 | 6076 | 7/13/2021 8:45:25 AM | 7/13/2021 8:45:47 AM | IVR call: statement | Received call for statement for account 10198599 sent message: 997 | 8 | 2 | 5208 | 79 | 79 | 7/13/2021 8:45:47 AM | 116726 | |||||||||||||||||||||||||||||
| 449325 | 7919 | 7/13/2021 8:42:57 AM | 7/13/2021 8:43:16 AM | IVR call: statement | Received call for statement for account 10427906 undefined | 6956 | 7/13/2021 8:43:16 AM | ||||||||||||||||||||||||||||||||||
| 449293 | 6362 | 7/13/2021 8:28:03 AM | 7/13/2021 8:28:05 AM | IVR call: balance | Received call for balance for account 10168629 undefined | 7 | 2 | 5480 | 78 | 78 | 7/13/2021 8:28:05 AM | ||||||||||||||||||||||||||||||
| 449270 | 7540 | 7/13/2021 8:19:11 AM | 7/13/2021 8:19:57 AM | IVR call: statement | Received call for statement for account 10054157 sent message: 996 | 8 | 2 | 6593 | 79 | 79 | 7/13/2021 8:19:57 AM | 116725 | |||||||||||||||||||||||||||||
| 449269 | 5458 | 7/13/2021 8:18:33 AM | 7/13/2021 8:18:35 AM | IVR call: balance | Received call for balance for account 10017174 undefined | 7 | 2 | 4622 | 78 | 78 | 7/13/2021 8:18:35 AM | ||||||||||||||||||||||||||||||
| 449253 | 6095 | 7/13/2021 8:07:40 AM | 7/13/2021 8:07:42 AM | IVR call: balance | Received call for balance for account 10072082 undefined | 7 | 2 | 5226 | 78 | 78 | 7/13/2021 8:07:42 AM | ||||||||||||||||||||||||||||||
| 449233 | 7223 | 7/13/2021 7:58:07 AM | 7/13/2021 7:58:09 AM | IVR call: balance | Received call for balance for account 10424733 undefined | 7 | 2 | 6305 | 78 | 78 | 7/13/2021 7:58:09 AM | ||||||||||||||||||||||||||||||
| 449227 | 7540 | 7/13/2021 7:55:18 AM | 7/13/2021 7:55:19 AM | IVR call: balance | Received call for balance for account 10054157 undefined | 7 | 2 | 6593 | 78 | 78 | 7/13/2021 7:55:19 AM | ||||||||||||||||||||||||||||||
| 449205 | 5318 | 7/13/2021 7:40:22 AM | 7/13/2021 7:40:43 AM | IVR call: statement | Received call for statement for account 10216226 sent message: 995 | 8 | 2 | 2499 | 79 | 79 | 7/13/2021 7:40:43 AM | 116724 | |||||||||||||||||||||||||||||
| 449197 | 7918 | 7/13/2021 7:36:38 AM | 7/13/2021 7:36:39 AM | IVR call: balance | Received call for balance for account 10005511 undefined | 7 | 2 | 6955 | 78 | 78 | 7/13/2021 7:36:39 AM | ||||||||||||||||||||||||||||||
| 449190 | 7918 | 7/13/2021 7:34:55 AM | 7/13/2021 7:34:57 AM | IVR call: balance | Received call for balance for account 10005511 undefined | 7 | 2 | 6955 | 78 | 78 | 7/13/2021 7:34:57 AM | ||||||||||||||||||||||||||||||
| 4441 | 7/13/2021 7:00:42 AM | 3/28/2022 7:23:36 AM | Late termination | Debited incorrect amount captured on journal BJ71662503 and credited the correct amount that the consumer was supposed to have been credited on new journal BJ71511992.<br><b>Journal Number</b>: [bj71511992]<br/><b>Journal Amount</b>: [65821.46] | 27 | 3 | 3769 | 13 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-07-13T06:59:37.756Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-13T07:12:31.699Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-13T11:09:16.648Z"}] | 6 | 107 | 3/28/2022 7:23:36 AM | 13 | 2 | |||||||||||||||||||||||
| 449132 | 6175 | 7/13/2021 6:56:43 AM | 7/13/2021 6:56:44 AM | IVR call: balance | Received call for balance for account 20078448 undefined | 7 | 2 | 5303 | 78 | 78 | 7/13/2021 6:56:44 AM | ||||||||||||||||||||||||||||||
| 449129 | 6175 | 7/13/2021 6:55:49 AM | 7/13/2021 6:55:50 AM | IVR call: balance | Received call for balance for account 20078448 undefined | 7 | 2 | 5303 | 78 | 78 | 7/13/2021 6:55:50 AM | ||||||||||||||||||||||||||||||
| 449115 | 7917 | 7/13/2021 6:53:09 AM | 7/13/2021 6:53:09 AM | IVR call: balance | Received call for balance for account 10039137 undefined | 7 | 2 | 6954 | 78 | 78 | 7/13/2021 6:53:09 AM | ||||||||||||||||||||||||||||||
| 449112 | 5920 | 7/13/2021 6:52:49 AM | 7/13/2021 6:52:50 AM | IVR call: balance | Received call for balance for account 10273818 undefined | 7 | 2 | 2473 | 78 | 78 | 7/13/2021 6:52:50 AM | ||||||||||||||||||||||||||||||
| 7916 | 7/13/2021 6:52:10 AM | 3/28/2022 7:10:22 AM | DOG TAX | REMOVE DOG TAX - 2020/12<br/><b>Journal Number</b>: [511645] | 27 | 3 | 6953 | 11 | 2 | 23 | 109 | 75 | [{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-13T06:51:06.373Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-26T10:32:01.972Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-09-03T08:38:06.989Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-09-22T12:54:00.104Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-19T11:29:55.003Z"}] | 109 | 75 | 3/28/2022 7:10:22 AM | 11 | 3 | |||||||||||||||||||||||
| 449098 | 7915 | 7/13/2021 6:49:21 AM | 7/13/2021 6:49:34 AM | IVR call: statement | Received call for statement for account 10427751 undefined | 6952 | 7/13/2021 6:49:34 AM |