Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
449571 7925 7/13/2021 10:44:00 AM 7/13/2021 10:44:02 AM IVR call: balance Received call for balance for account 10037477 undefined 7 2 6962 78 78 7/13/2021 10:44:02 AM
449537 7924 7/13/2021 10:32:07 AM 7/13/2021 10:32:09 AM IVR call: balance Received call for balance for account 10358315 undefined 7 2 6961 78 78 7/13/2021 10:32:09 AM
449500 6344 7/13/2021 10:20:44 AM 7/13/2021 10:21:11 AM IVR call: statement Received call for statement for account 10401050 sent message: 1004 8 2 5463 79 79 7/13/2021 10:21:11 AM 116733
449488 7923 7/13/2021 10:10:37 AM 7/13/2021 10:10:38 AM IVR call: balance Received call for balance for account 10399170 undefined 7 2 6960 78 78 7/13/2021 10:10:38 AM
449483 7923 7/13/2021 10:09:21 AM 7/13/2021 10:09:23 AM IVR call: balance Received call for balance for account 10399170 undefined 7 2 6960 78 78 7/13/2021 10:09:23 AM
449479 4940 7/13/2021 10:06:17 AM 7/13/2021 10:06:46 AM IVR call: statement Received call for statement for account 10211590 sent message: 1003 8 2 4132 79 79 7/13/2021 10:06:46 AM 116732
7922 7/13/2021 9:59:35 AM 3/28/2022 7:25:06 AM six months policy journal processed 13/07/2021<br/><b>Journal Number</b>: [512086] 24 3 6959 2 23 1 67 [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-07-13T09:59:37.205Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-11-27T11:20:17.991Z"}] 1 67 20
7921 7/13/2021 9:38:17 AM 3/10/2022 12:07:59 PM leak cr due on account journal processed 13/07/2021<br/><b>Journal Number</b>: [512079]<br/><b>Journal Amount</b>: [102003.91] 27 3 6958 74 2 23 1 96 [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-07-13T09:38:19.566Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-22T17:52:36.580Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T12:01:25.592Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T12:04:02.788Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T12:07:59.683Z"}] 1 96 2 3/10/2022 12:07:59 PM 172 2
449421 6163 7/13/2021 9:28:53 AM 7/13/2021 9:28:54 AM IVR call: balance Received call for balance for account 10020520 undefined 7 2 5292 78 78 7/13/2021 9:28:54 AM
449417 6163 7/13/2021 9:27:35 AM 7/13/2021 9:27:37 AM IVR call: balance Received call for balance for account 10020520 undefined 7 2 5292 78 78 7/13/2021 9:27:37 AM
449407 7107 7/13/2021 9:21:57 AM 7/13/2021 9:22:22 AM IVR call: statement Received call for statement for account 10354048 sent message: 1002 8 2 6199 79 79 7/13/2021 9:22:22 AM 116731
449404 6762 7/13/2021 9:20:38 AM 7/13/2021 9:20:58 AM IVR call: statement Received call for statement for account 10113421 sent message: 1001 8 2 5882 79 79 7/13/2021 9:20:58 AM 116730
449402 7107 7/13/2021 9:19:45 AM 7/13/2021 9:19:46 AM IVR call: balance Received call for balance for account 10354048 undefined 7 2 6199 78 78 7/13/2021 9:19:46 AM
449401 6762 7/13/2021 9:18:56 AM 7/13/2021 9:18:57 AM IVR call: balance Received call for balance for account 10113421 undefined 7 2 5882 78 78 7/13/2021 9:18:57 AM
449398 7920 7/13/2021 9:17:49 AM 7/13/2021 9:18:12 AM IVR call: statement Received call for statement for account 10408556 sent message: 1000 8 2 6957 79 79 7/13/2021 9:18:12 AM 116729
449387 6833 7/13/2021 9:13:03 AM 7/13/2021 9:13:05 AM IVR call: balance Received call for balance for account 10177226 undefined 7 2 5945 78 78 7/13/2021 9:13:05 AM
449386 5532 7/13/2021 9:11:48 AM 7/13/2021 9:11:49 AM IVR call: balance Received call for balance for account 10043442 undefined 7 2 4700 78 78 7/13/2021 9:11:49 AM
449365 6599 7/13/2021 9:01:14 AM 7/13/2021 9:01:15 AM IVR call: balance Received call for balance for account 10074398 undefined 7 2 5722 78 78 7/13/2021 9:01:15 AM
449351 6214 7/13/2021 8:53:54 AM 7/13/2021 8:53:55 AM IVR call: balance Received call for balance for account 10239426 undefined 7 2 5339 78 78 7/13/2021 8:53:55 AM
449349 6214 7/13/2021 8:53:00 AM 7/13/2021 8:53:01 AM IVR call: balance Received call for balance for account 10239426 undefined 7 2 5339 78 78 7/13/2021 8:53:01 AM