Details

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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
7921
LatestTicket
CreatedAt
7/13/2021 9:38:17 AM
UpdatedAt
3/10/2022 12:07:59 PM
Subject
leak cr due on account
Description
journal processed 13/07/2021<br/><b>Journal Number</b>: [512079]<br/><b>Journal Amount</b>: [102003.91]
Priority
Disposition
27
ConversationType
3
Parent
Account
6958
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-07-13T09:38:19.566Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-22T17:52:36.580Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T12:01:25.592Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T12:04:02.788Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T12:07:59.683Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
2
ResolvedAt
3/10/2022 12:07:59 PM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2