Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 451640 | 6235 | 7/15/2021 7:50:50 AM | 7/15/2021 7:51:14 AM | IVR call: statement | Received call for statement for account 10386659 sent message: 1034 | 8 | 2 | 5359 | 79 | 79 | 7/15/2021 7:51:14 AM | 116763 | |||||||||||||||||||||||||||||
| 451637 | 7994 | 7/15/2021 7:50:22 AM | 7/15/2021 7:50:23 AM | IVR call: balance | Received call for balance for account 10365242 undefined | 7 | 2 | 7027 | 78 | 78 | 7/15/2021 7:50:23 AM | ||||||||||||||||||||||||||||||
| 7993 | 7/15/2021 7:47:30 AM | 4/12/2022 9:39:10 AM | high consumption due to a leak | leak credit passed on account<br/><b>Journal Number</b>: [514189]<br/><b>Journal Amount</b>: [99548.54] | 27 | 3 | 7026 | 4 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-07-15T07:47:32.036Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-11T10:41:09.706Z"}] | 1 | 96 | 4/12/2022 9:39:10 AM | 4 | 2 | |||||||||||||||||||||||
| 451629 | 7992 | 7/15/2021 7:44:56 AM | 7/15/2021 7:45:22 AM | IVR call: statement | Received call for statement for account 10399655 sent message: 1033 | 8 | 2 | 7025 | 79 | 79 | 7/15/2021 7:45:22 AM | 116762 | |||||||||||||||||||||||||||||
| 451628 | 7991 | 7/15/2021 7:44:03 AM | 7/15/2021 7:44:05 AM | IVR call: balance | Received call for balance for account 10240291 undefined | 7 | 2 | 7024 | 78 | 78 | 7/15/2021 7:44:05 AM | ||||||||||||||||||||||||||||||
| 451620 | 6236 | 7/15/2021 7:38:41 AM | 7/15/2021 7:39:01 AM | IVR call: statement | Received call for statement for account 10392798 sent message: 1032 | 8 | 2 | 5360 | 79 | 79 | 7/15/2021 7:39:01 AM | 116761 | |||||||||||||||||||||||||||||
| 451616 | 6236 | 7/15/2021 7:37:43 AM | 7/15/2021 7:37:45 AM | IVR call: balance | Received call for balance for account 10392798 undefined | 7 | 2 | 5360 | 78 | 78 | 7/15/2021 7:37:45 AM | ||||||||||||||||||||||||||||||
| 451612 | 7990 | 7/15/2021 7:34:08 AM | 7/15/2021 7:34:10 AM | IVR call: balance | Received call for balance for account 10009692 undefined | 7 | 2 | 7023 | 78 | 78 | 7/15/2021 7:34:10 AM | ||||||||||||||||||||||||||||||
| 451583 | 7989 | 7/15/2021 7:21:16 AM | 7/15/2021 7:21:16 AM | IVR call: balance | Received call for balance for account 10007402 undefined | 7 | 2 | 7022 | 78 | 78 | 7/15/2021 7:21:16 AM | ||||||||||||||||||||||||||||||
| 451579 | 7989 | 7/15/2021 7:19:57 AM | 7/15/2021 7:19:58 AM | IVR call: balance | Received call for balance for account 10007402 undefined | 7 | 2 | 7022 | 78 | 78 | 7/15/2021 7:19:58 AM | ||||||||||||||||||||||||||||||
| 451577 | 5119 | 7/15/2021 7:19:34 AM | 7/15/2021 7:19:35 AM | IVR call: balance | Received call for balance for account 10380500 undefined | 7 | 2 | 4298 | 78 | 78 | 7/15/2021 7:19:35 AM | ||||||||||||||||||||||||||||||
| 451571 | 6038 | 7/15/2021 7:18:49 AM | 7/15/2021 7:18:50 AM | IVR call: balance | Received call for balance for account 10057833 undefined | 7 | 2 | 5171 | 78 | 78 | 7/15/2021 7:18:50 AM | ||||||||||||||||||||||||||||||
| 451570 | 6272 | 7/15/2021 7:17:50 AM | 7/15/2021 7:17:51 AM | IVR call: balance | Received call for balance for account 10342564 undefined | 7 | 2 | 5396 | 78 | 78 | 7/15/2021 7:17:51 AM | ||||||||||||||||||||||||||||||
| 451567 | 6767 | 7/15/2021 7:16:55 AM | 7/15/2021 7:16:57 AM | IVR call: balance | Received call for balance for account 10315804 undefined | 7 | 2 | 5887 | 78 | 78 | 7/15/2021 7:16:57 AM | ||||||||||||||||||||||||||||||
| 451543 | 7988 | 7/15/2021 7:07:01 AM | 7/15/2021 7:07:20 AM | IVR call: statement | Received call for statement for account 10376643 sent message: 1031 | 8 | 2 | 7021 | 79 | 79 | 7/15/2021 7:07:20 AM | 116760 | |||||||||||||||||||||||||||||
| 451541 | 7987 | 7/15/2021 7:06:30 AM | 7/15/2021 7:06:47 AM | IVR call: statement | Received call for statement for account 10391928 sent message: 1030 | 8 | 2 | 7020 | 79 | 79 | 7/15/2021 7:06:47 AM | 116759 | |||||||||||||||||||||||||||||
| 451537 | 7987 | 7/15/2021 7:05:00 AM | 7/15/2021 7:05:01 AM | IVR call: balance | Received call for balance for account 10391928 undefined | 7 | 2 | 7020 | 78 | 78 | 7/15/2021 7:05:01 AM | ||||||||||||||||||||||||||||||
| 451519 | 6192 | 7/15/2021 6:57:12 AM | 7/15/2021 6:57:13 AM | IVR call: balance | Received call for balance for account 10150061 undefined | 7 | 2 | 5320 | 78 | 78 | 7/15/2021 6:57:13 AM | ||||||||||||||||||||||||||||||
| 451491 | 6075 | 7/15/2021 6:42:09 AM | 7/15/2021 6:42:11 AM | IVR call: balance | Received call for balance for account 10206864 undefined | 7 | 2 | 5207 | 78 | 78 | 7/15/2021 6:42:11 AM | ||||||||||||||||||||||||||||||
| 451464 | 7986 | 7/15/2021 6:31:09 AM | 7/15/2021 6:31:11 AM | IVR call: balance | Received call for balance for account 10265111 undefined | 7 | 2 | 7019 | 78 | 78 | 7/15/2021 6:31:11 AM |