Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

7993

LatestTicket

CreatedAt

7/15/2021 7:47:30 AM

UpdatedAt

4/12/2022 9:39:10 AM

Subject

high consumption due to a leak

Description

leak credit passed on account<br/><b>Journal Number</b>: [514189]<br/><b>Journal Amount</b>: [99548.54]

Priority

Disposition

27

ConversationType

3

Parent

Account

7026

OpenedBy

AssignedTo

4

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-07-15T07:47:32.036Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-11T10:41:09.706Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

4/12/2022 9:39:10 AM

Thread

ResolvedBy

4

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

2