Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 451792 | 7927 | 7/15/2021 8:58:35 AM | 7/15/2021 8:58:35 AM | IVR call: balance | Received call for balance for account 10367340 undefined | 7 | 2 | 6964 | 78 | 78 | 7/15/2021 8:58:35 AM | ||||||||||||||||||||||||||||||
| 451790 | 8000 | 7/15/2021 8:57:56 AM | 7/15/2021 8:57:57 AM | IVR call: balance | Received call for balance for account 10394895 undefined | 7 | 2 | 7032 | 78 | 78 | 7/15/2021 8:57:57 AM | ||||||||||||||||||||||||||||||
| 451783 | 6205 | 7/15/2021 8:54:14 AM | 7/15/2021 8:54:16 AM | IVR call: balance | Received call for balance for account 10410582 undefined | 7 | 2 | 5331 | 78 | 78 | 7/15/2021 8:54:16 AM | ||||||||||||||||||||||||||||||
| 451768 | 5869 | 7/15/2021 8:50:33 AM | 7/15/2021 8:51:07 AM | IVR call: statement | Received call for statement for account 10364419 sent message: 1042 | 8 | 2 | 5011 | 79 | 79 | 7/15/2021 8:51:07 AM | 116771 | |||||||||||||||||||||||||||||
| 451755 | 7/15/2021 8:44:27 AM | 7/15/2021 8:44:28 AM | IVR call:$647 | Received call for $1341 for account undefined | 7/15/2021 8:44:28 AM | ||||||||||||||||||||||||||||||||||||
| 451747 | 7999 | 7/15/2021 8:41:43 AM | 7/15/2021 8:42:02 AM | IVR call: statement | Received call for statement for account 10062192 sent message: 1041 | 8 | 2 | 7031 | 79 | 79 | 7/15/2021 8:42:02 AM | 116770 | |||||||||||||||||||||||||||||
| 451741 | 7998 | 7/15/2021 8:39:52 AM | 7/15/2021 8:40:16 AM | IVR call: statement | Received call for statement for account 10066394 sent message: 1040 | 8 | 2 | 7030 | 79 | 79 | 7/15/2021 8:40:16 AM | 116769 | |||||||||||||||||||||||||||||
| 451733 | 6223 | 7/15/2021 8:35:21 AM | 7/15/2021 8:35:22 AM | IVR call: balance | Received call for balance for account 10356702 undefined | 7 | 2 | 5349 | 78 | 78 | 7/15/2021 8:35:22 AM | ||||||||||||||||||||||||||||||
| 451729 | 6232 | 7/15/2021 8:33:19 AM | 7/15/2021 8:33:43 AM | IVR call: statement | Received call for statement for account 10357896 sent message: 1039 | 8 | 2 | 5356 | 79 | 79 | 7/15/2021 8:33:43 AM | 116768 | |||||||||||||||||||||||||||||
| 451728 | 7997 | 7/15/2021 8:31:52 AM | 7/15/2021 8:32:22 AM | IVR call: statement | Received call for statement for account 10212476 sent message: 1038 | 8 | 2 | 7029 | 79 | 79 | 7/15/2021 8:32:22 AM | 116767 | |||||||||||||||||||||||||||||
| 451727 | 6232 | 7/15/2021 8:31:36 AM | 7/15/2021 8:31:37 AM | IVR call: balance | Received call for balance for account 10357896 undefined | 7 | 2 | 5356 | 78 | 78 | 7/15/2021 8:31:37 AM | ||||||||||||||||||||||||||||||
| 451726 | 7997 | 7/15/2021 8:30:24 AM | 7/15/2021 8:30:25 AM | IVR call: balance | Received call for balance for account 10212476 undefined | 7 | 2 | 7029 | 78 | 78 | 7/15/2021 8:30:25 AM | ||||||||||||||||||||||||||||||
| 451713 | 7334 | 7/15/2021 8:26:17 AM | 7/15/2021 8:26:45 AM | IVR call: statement | Received call for statement for account 10424247 sent message: 1037 | 8 | 2 | 6410 | 79 | 79 | 7/15/2021 8:26:45 AM | 116766 | |||||||||||||||||||||||||||||
| 451711 | 7788 | 7/15/2021 8:25:42 AM | 7/15/2021 8:25:43 AM | IVR call: balance | Received call for balance for account 10424535 undefined | 7 | 2 | 6834 | 78 | 78 | 7/15/2021 8:25:43 AM | ||||||||||||||||||||||||||||||
| 451695 | 6182 | 7/15/2021 8:18:08 AM | 7/15/2021 8:18:31 AM | IVR call: statement | Received call for statement for account 20331884 sent message: 1036 | 8 | 2 | 5311 | 79 | 79 | 7/15/2021 8:18:31 AM | 116765 | |||||||||||||||||||||||||||||
| 7943 | 7/15/2021 8:09:19 AM | 3/28/2022 7:08:29 AM | Interest reversal | Interest reversal 2018/07-2021/07<br/><b>Journal Number</b>: [514255]<br/><b>Journal Amount</b>: [-R5,950.36] | 27 | 3 | 6980 | 6 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-07-15T08:08:13.348Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-15T10:53:21.078Z"}] | 1 | 96 | 3/28/2022 7:08:29 AM | 6 | 3 | |||||||||||||||||||||||
| 451664 | 7989 | 7/15/2021 8:03:23 AM | 7/15/2021 8:03:24 AM | IVR call: balance | Received call for balance for account 10007402 undefined | 7 | 2 | 7022 | 78 | 78 | 7/15/2021 8:03:24 AM | ||||||||||||||||||||||||||||||
| 451662 | 7996 | 7/15/2021 8:00:55 AM | 7/15/2021 8:01:15 AM | IVR call: statement | Received call for statement for account 10386395 sent message: 1035 | 8 | 2 | 1081 | 79 | 79 | 7/15/2021 8:01:15 AM | 116764 | |||||||||||||||||||||||||||||
| 451660 | 7995 | 7/15/2021 7:59:51 AM | 7/15/2021 7:59:52 AM | IVR call: balance | Received call for balance for account 10180863 undefined | 7 | 2 | 7028 | 78 | 78 | 7/15/2021 7:59:52 AM | ||||||||||||||||||||||||||||||
| 451652 | 7995 | 7/15/2021 7:57:13 AM | 7/15/2021 7:57:13 AM | IVR call: balance | Received call for balance for account 10180863 undefined | 7 | 2 | 7028 | 78 | 78 | 7/15/2021 7:57:13 AM |