Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

7943

LatestTicket

CreatedAt

7/15/2021 8:09:19 AM

UpdatedAt

3/28/2022 7:08:29 AM

Subject

Interest reversal

Description

Interest reversal 2018/07-2021/07<br/><b>Journal Number</b>: [514255]<br/><b>Journal Amount</b>: [-R5,950.36]

Priority

Disposition

27

ConversationType

3

Parent

Account

6980

OpenedBy

AssignedTo

6

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-07-15T08:08:13.348Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-15T10:53:21.078Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:08:29 AM

Thread

ResolvedBy

6

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3