Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 454549 | 8088 | 7/17/2021 12:56:17 PM | 7/17/2021 12:56:19 PM | IVR call: balance | Received call for balance for account 10249107 undefined | 7 | 2 | 7118 | 78 | 78 | 7/17/2021 12:56:19 PM | ||||||||||||||||||||||||||||||
| 454533 | 8087 | 7/17/2021 12:35:40 PM | 7/17/2021 12:35:41 PM | IVR call: balance | Received call for balance for account 20075006 undefined | 7 | 2 | 7117 | 78 | 78 | 7/17/2021 12:35:41 PM | ||||||||||||||||||||||||||||||
| 454531 | 8087 | 7/17/2021 12:35:10 PM | 7/17/2021 12:35:12 PM | IVR call: balance | Received call for balance for account 20075006 undefined | 7 | 2 | 7117 | 78 | 78 | 7/17/2021 12:35:12 PM | ||||||||||||||||||||||||||||||
| 454484 | 5372 | 7/17/2021 11:32:01 AM | 7/17/2021 11:32:02 AM | IVR call: balance | Received call for balance for account 20428614 undefined | 7 | 2 | 4539 | 78 | 78 | 7/17/2021 11:32:02 AM | ||||||||||||||||||||||||||||||
| 454461 | 7/17/2021 11:24:25 AM | 7/17/2021 11:24:25 AM | IVR call:$660 | Received call for $1354 for account undefined | 7/17/2021 11:24:25 AM | ||||||||||||||||||||||||||||||||||||
| 454458 | 7/17/2021 11:23:42 AM | 7/17/2021 11:23:42 AM | IVR call:$659 | Received call for $1353 for account undefined | 7/17/2021 11:23:42 AM | ||||||||||||||||||||||||||||||||||||
| 454454 | 5372 | 7/17/2021 11:22:28 AM | 7/17/2021 11:22:29 AM | IVR call: balance | Received call for balance for account 20428614 undefined | 7 | 2 | 4539 | 78 | 78 | 7/17/2021 11:22:29 AM | ||||||||||||||||||||||||||||||
| 454370 | 6196 | 7/17/2021 10:17:26 AM | 7/17/2021 10:17:49 AM | IVR call: meter-reading | Received call for meter-reading for account 10400528 Meter reading: [49410962] Meter type: [water] | 10 | 2 | 5323 | 81 | 81 | |||||||||||||||||||||||||||||||
| 454346 | 8086 | 7/17/2021 9:54:17 AM | 7/17/2021 9:54:19 AM | IVR call: balance | Received call for balance for account 10276652 undefined | 7 | 2 | 7116 | 78 | 78 | 7/17/2021 9:54:19 AM | ||||||||||||||||||||||||||||||
| 454317 | 8080 | 7/17/2021 9:12:19 AM | 7/17/2021 9:12:21 AM | IVR call: balance | Received call for balance for account 10097508 undefined | 7 | 2 | 7110 | 78 | 78 | 7/17/2021 9:12:21 AM | ||||||||||||||||||||||||||||||
| 454295 | 4799 | 7/17/2021 9:00:29 AM | 7/17/2021 9:00:30 AM | IVR call: balance | Received call for balance for account 10289639 undefined | 7 | 2 | 4055 | 78 | 78 | 7/17/2021 9:00:30 AM | ||||||||||||||||||||||||||||||
| 454263 | 6262 | 7/17/2021 8:53:07 AM | 7/17/2021 8:53:08 AM | IVR call: balance | Received call for balance for account 10287761 undefined | 7 | 2 | 5386 | 78 | 78 | 7/17/2021 8:53:08 AM | ||||||||||||||||||||||||||||||
| 454260 | 6262 | 7/17/2021 8:51:35 AM | 7/17/2021 8:51:37 AM | IVR call: balance | Received call for balance for account 10287761 undefined | 7 | 2 | 5386 | 78 | 78 | 7/17/2021 8:51:37 AM | ||||||||||||||||||||||||||||||
| 454243 | 8080 | 7/17/2021 8:25:27 AM | 7/17/2021 8:25:29 AM | IVR call: balance | Received call for balance for account 10097508 undefined | 7 | 2 | 7110 | 78 | 78 | 7/17/2021 8:25:29 AM | ||||||||||||||||||||||||||||||
| 454238 | 8080 | 7/17/2021 8:21:14 AM | 7/17/2021 8:21:16 AM | IVR call: balance | Received call for balance for account 10097508 undefined | 7 | 2 | 7110 | 78 | 78 | 7/17/2021 8:21:16 AM | ||||||||||||||||||||||||||||||
| 454209 | 8080 | 7/17/2021 8:09:45 AM | 7/17/2021 8:09:47 AM | IVR call: balance | Received call for balance for account 10097508 undefined | 7 | 2 | 7110 | 78 | 78 | 7/17/2021 8:09:47 AM | ||||||||||||||||||||||||||||||
| 454192 | 8085 | 7/17/2021 8:00:50 AM | 11/7/2022 9:20:59 AM | IVR call: balance | Received call for balance for account 10380562 undefined | 4 | 2 | 7115 | 78 | 78 | 7/17/2021 8:00:52 AM | 10 | |||||||||||||||||||||||||||||
| 454176 | 6021 | 7/17/2021 7:42:41 AM | 7/17/2021 7:42:43 AM | IVR call: balance | Received call for balance for account 10405578 undefined | 7 | 2 | 5155 | 78 | 78 | 7/17/2021 7:42:43 AM | ||||||||||||||||||||||||||||||
| 454173 | 8085 | 7/17/2021 7:36:38 AM | 11/7/2022 9:21:30 AM | IVR call: balance | Received call for balance for account 10380562 undefined | 4 | 2 | 7115 | 78 | 78 | 7/17/2021 7:36:40 AM | 10 | |||||||||||||||||||||||||||||
| 454140 | 8084 | 7/17/2021 7:16:05 AM | 7/17/2021 7:16:07 AM | IVR call: balance | Received call for balance for account 10070284 undefined | 7 | 2 | 7114 | 78 | 78 | 7/17/2021 7:16:07 AM |