Details
Conversation
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EscalationLevel
-
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LatestCall
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454173
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LatestChat
-
-
LatestSms
-
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LatestEmail
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LatestFax
-
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Campaign
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-
IsOpen
-
-
Customer
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8085
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LatestTicket
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CreatedAt
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7/17/2021 7:36:38 AM
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UpdatedAt
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11/7/2022 9:21:30 AM
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Subject
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IVR call: balance
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Description
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Received call for balance for account 10380562
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Priority
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Disposition
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4
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ConversationType
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2
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Parent
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-
Account
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7115
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OpenedBy
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AssignedTo
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-
Region
-
-
Department
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-
QueryType
-
78
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SubQueryType
-
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Escalation
-
-
EscalationCron
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-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
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78
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Subcategory
-
-
CreatedBy1
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UpdatedBy1
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ResolvedAt
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7/17/2021 7:36:40 AM
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Thread
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-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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Updator
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10