Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 456873 | 4651 | 7/20/2021 6:44:36 AM | 7/20/2021 6:44:38 AM | IVR call: balance | Received call for balance for account 20174857 undefined | 7 | 2 | 3937 | 78 | 78 | 7/20/2021 6:44:38 AM | ||||||||||||||||||||||||||||||
| 456863 | 8171 | 7/20/2021 6:35:49 AM | 7/20/2021 6:35:49 AM | IVR call: balance | Received call for balance for account 10044170 undefined | 7 | 2 | 7193 | 78 | 78 | 7/20/2021 6:35:49 AM | ||||||||||||||||||||||||||||||
| 456858 | 8171 | 7/20/2021 6:34:40 AM | 7/20/2021 6:34:41 AM | IVR call: balance | Received call for balance for account 10044170 undefined | 7 | 2 | 7193 | 78 | 78 | 7/20/2021 6:34:41 AM | ||||||||||||||||||||||||||||||
| 456857 | 6464 | 7/20/2021 6:33:43 AM | 7/20/2021 6:33:45 AM | IVR call: balance | Received call for balance for account 10044168 undefined | 7 | 2 | 5582 | 78 | 78 | 7/20/2021 6:33:45 AM | ||||||||||||||||||||||||||||||
| 456847 | 8159 | 7/20/2021 6:28:48 AM | 7/20/2021 6:28:50 AM | IVR call: balance | Received call for balance for account 10009066 undefined | 7 | 2 | 7181 | 78 | 78 | 7/20/2021 6:28:50 AM | ||||||||||||||||||||||||||||||
| 456801 | 8170 | 7/20/2021 5:37:43 AM | 11/21/2021 9:06:51 AM | IVR call:$678 | Received call for $1372 for account 10426457 | 7192 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-11-21T09:05:32.928Z"}] | 11/21/2021 9:06:51 AM | 20 | ||||||||||||||||||||||||||||||||
| 456797 | 6481 | 7/20/2021 5:30:51 AM | 7/20/2021 5:30:53 AM | IVR call: balance | Received call for balance for account 10364866 undefined | 7 | 2 | 5598 | 78 | 78 | 7/20/2021 5:30:53 AM | ||||||||||||||||||||||||||||||
| 456792 | 7/20/2021 5:09:40 AM | 7/20/2021 5:09:41 AM | IVR call:$677 | Received call for $1371 for account undefined | 7/20/2021 5:09:41 AM | ||||||||||||||||||||||||||||||||||||
| 456787 | 8170 | 7/20/2021 4:55:59 AM | 7/20/2021 4:56:01 AM | IVR call: balance | Received call for balance for account 10426457 undefined | 7 | 2 | 7192 | 78 | 78 | 7/20/2021 4:56:01 AM | ||||||||||||||||||||||||||||||
| 456779 | 8169 | 7/19/2021 7:43:45 PM | 7/19/2021 7:43:46 PM | IVR call: balance | Received call for balance for account 20146835 undefined | 7 | 2 | 7191 | 78 | 78 | 7/19/2021 7:43:46 PM | ||||||||||||||||||||||||||||||
| 456755 | 7383 | 7/19/2021 6:02:44 PM | 7/19/2021 6:02:45 PM | IVR call: balance | Received call for balance for account 10012753 undefined | 7 | 2 | 467 | 78 | 78 | 7/19/2021 6:02:45 PM | ||||||||||||||||||||||||||||||
| 456752 | 7383 | 7/19/2021 5:59:14 PM | 7/19/2021 5:59:46 PM | IVR call: statement | Received call for statement for account 10012753 sent message: 1110 | 8 | 2 | 467 | 79 | 79 | 7/19/2021 5:59:46 PM | 116839 | |||||||||||||||||||||||||||||
| 456743 | 8094 | 7/19/2021 5:53:54 PM | 7/19/2021 5:53:55 PM | IVR call: balance | Received call for balance for account 20342702 undefined | 7 | 2 | 7124 | 78 | 78 | 7/19/2021 5:53:55 PM | ||||||||||||||||||||||||||||||
| 456679 | 8165 | 7/19/2021 4:47:35 PM | 8/22/2021 10:41:34 AM | IVR call: balance | Received call for balance for account 10053112 undefined | 4 | 2 | 7187 | 78 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-11T08:03:40.348Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-11T08:03:58.299Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-11T08:05:44.604Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-08-11T08:10:09.348Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-22T10:41:26.047Z"}] | 78 | 8/22/2021 10:41:34 AM | 4 | ||||||||||||||||||||||||||||
| 456631 | 8168 | 7/19/2021 4:14:31 PM | 7/19/2021 4:14:33 PM | IVR call: balance | Received call for balance for account 10428554 undefined | 7 | 2 | 7190 | 78 | 78 | 7/19/2021 4:14:33 PM | ||||||||||||||||||||||||||||||
| 456611 | 8167 | 7/19/2021 3:55:23 PM | 7/19/2021 3:55:51 PM | IVR call: statement | Received call for statement for account 10416317 sent message: 1109 | 8 | 2 | 7189 | 79 | 79 | 7/19/2021 3:55:51 PM | 116838 | |||||||||||||||||||||||||||||
| 456521 | 8166 | 7/19/2021 2:40:34 PM | 7/19/2021 2:40:35 PM | IVR call: balance | Received call for balance for account 10290721 undefined | 7 | 2 | 7188 | 78 | 78 | 7/19/2021 2:40:35 PM | ||||||||||||||||||||||||||||||
| 456522 | 8165 | 7/19/2021 2:39:56 PM | 3/14/2023 10:50:41 AM | LEAK QUERY | <div>PLUMBERS LETTER SUBMITTED </div><div>LEAK FROM 2018.10-2019.04</div><div><br></div>Received call for balance for account 10053112 undefined <br/><b>Journal Number</b>: [937912] | 30 | 3 | 7187 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-11T08:03:48.230Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-08-11T08:10:36.759Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-22T10:41:46.955Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-22T10:45:20.546Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:22:42.015Z"}] | 1 | 96 | 134606 | 14 | ||||||||||||||||||||||||
| 456510 | 8164 | 7/19/2021 2:29:46 PM | 7/19/2021 2:29:48 PM | IVR call: balance | Received call for balance for account 10364274 undefined | 7 | 2 | 7186 | 78 | 78 | 7/19/2021 2:29:48 PM | ||||||||||||||||||||||||||||||
| 456509 | 8163 | 7/19/2021 2:29:08 PM | 7/19/2021 2:29:27 PM | IVR call: statement | Received call for statement for account 10404933 sent message: 1108 | 8 | 2 | 7185 | 79 | 79 | 7/19/2021 2:29:27 PM | 116837 |