Details
Conversation
EscalationLevel
LatestCall
456522
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
8165
LatestTicket
CreatedAt
7/19/2021 2:39:56 PM
UpdatedAt
3/14/2023 10:50:41 AM
Subject
LEAK QUERY
Description
<div>PLUMBERS LETTER SUBMITTED </div><div>LEAK FROM 2018.10-2019.04</div><div><br></div>Received call for balance for account 10053112
undefined
<br/><b>Journal Number</b>: [937912]
Priority
Disposition
30
ConversationType
3
Parent
Account
7187
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-11T08:03:48.230Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-08-11T08:10:36.759Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-22T10:41:46.955Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-22T10:45:20.546Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:22:42.015Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
134606
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
14