Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 459180 | 8283 | 7/22/2021 7:59:19 AM | 7/22/2021 7:59:20 AM | IVR call: balance | Received call for balance for account 10388788 undefined | 7 | 2 | 7291 | 78 | 78 | 7/22/2021 7:59:20 AM | ||||||||||||||||||||||||||||||
| 459179 | 8282 | 7/22/2021 7:59:16 AM | 7/22/2021 7:59:54 AM | IVR call: statement | Received call for statement for account 10349586 sent message: 1157 | 8 | 2 | 7290 | 79 | 79 | 7/22/2021 7:59:54 AM | 116886 | |||||||||||||||||||||||||||||
| 459173 | 8281 | 7/22/2021 7:56:56 AM | 7/22/2021 7:57:24 AM | IVR call: statement | Received call for statement for account 10062943 sent message: 1156 | 8 | 2 | 7289 | 79 | 79 | 7/22/2021 7:57:24 AM | 116885 | |||||||||||||||||||||||||||||
| 459170 | 5778 | 7/22/2021 7:54:54 AM | 7/22/2021 7:54:57 AM | IVR call: balance | Received call for balance for account 10289480 undefined | 7 | 2 | 4926 | 78 | 78 | 7/22/2021 7:54:57 AM | ||||||||||||||||||||||||||||||
| 459154 | 8280 | 7/22/2021 7:50:37 AM | 7/22/2021 7:50:39 AM | IVR call: balance | Received call for balance for account 10068904 undefined | 7 | 2 | 7288 | 78 | 78 | 7/22/2021 7:50:39 AM | ||||||||||||||||||||||||||||||
| 459151 | 8279 | 7/22/2021 7:49:50 AM | 7/22/2021 7:49:52 AM | IVR call: balance | Received call for balance for account 10167890 undefined | 7 | 2 | 7287 | 78 | 78 | 7/22/2021 7:49:52 AM | ||||||||||||||||||||||||||||||
| 8257 | 7/22/2021 7:36:09 AM | 3/28/2022 7:07:05 AM | HIGH CONSUMPTION OF WATER | HIGH WATER CONSUMPTION BEING QUERIED,KINDLY INVESTIGATE.<div><br></div><div>Journal processed and approved. Query resolved.</div><div><br></div><div><br></div> | 27 | 3 | 7143 | 15 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-22T07:36:10.800Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-15T07:27:20.211Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-15T10:52:09.894Z"}] | 1 | 111 | 214 | 3/28/2022 7:07:05 AM | 15 | 214 | ||||||||||||||||||||||
| 459104 | 7870 | 7/22/2021 7:32:42 AM | 7/22/2021 7:32:43 AM | IVR call:$6 | Received call for $534 for account 10266060 | 6910 | 7/22/2021 7:32:43 AM | ||||||||||||||||||||||||||||||||||
| 459094 | 6815 | 7/22/2021 7:26:59 AM | 7/22/2021 7:27:01 AM | IVR call: balance | Received call for balance for account 10351486 undefined | 7 | 2 | 5929 | 78 | 78 | 7/22/2021 7:27:01 AM | ||||||||||||||||||||||||||||||
| 459089 | 6815 | 7/22/2021 7:24:52 AM | 7/22/2021 7:24:54 AM | IVR call: balance | Received call for balance for account 10351486 undefined | 7 | 2 | 5929 | 78 | 78 | 7/22/2021 7:24:54 AM | ||||||||||||||||||||||||||||||
| 459084 | 6027 | 7/22/2021 7:21:58 AM | 7/22/2021 7:21:59 AM | IVR call: balance | Received call for balance for account 20424507 undefined | 7 | 2 | 5161 | 78 | 78 | 7/22/2021 7:21:59 AM | ||||||||||||||||||||||||||||||
| 459080 | 6800 | 7/22/2021 7:21:16 AM | 7/22/2021 7:21:52 AM | IVR call: statement | Received call for statement for account 10154148 sent message: 1155 | 8 | 2 | 5915 | 79 | 79 | 7/22/2021 7:21:52 AM | 116884 | |||||||||||||||||||||||||||||
| 459067 | 8278 | 7/22/2021 7:14:52 AM | 7/22/2021 7:15:16 AM | IVR call: statement | Received call for statement for account 10246363 sent message: 1154 | 8 | 2 | 7286 | 79 | 79 | 7/22/2021 7:15:16 AM | 116883 | |||||||||||||||||||||||||||||
| 8271 | 7/22/2021 7:12:44 AM | 3/28/2022 7:07:05 AM | water | 26/06/21 back charged for water 13mth<br><b>Journal Number</b>: [120576]<div><br></div><div><b>RESPONSE QRC</b>: Six month Policy, Journal {120576}Authorized</div> | 27 | 3 | 7279 | 15 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"13","un":"unathig","dt":"2021-09-03T06:53:52.162Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T12:04:37.622Z"}] | 1 | 101 | 230 | 3/28/2022 7:07:05 AM | 15 | 230 | ||||||||||||||||||||||
| 459059 | 8277 | 7/22/2021 7:11:39 AM | 7/22/2021 7:11:41 AM | IVR call: balance | Received call for balance for account 10422061 undefined | 7 | 2 | 7285 | 78 | 78 | 7/22/2021 7:11:41 AM | ||||||||||||||||||||||||||||||
| 459048 | 8276 | 7/22/2021 7:08:53 AM | 7/22/2021 7:08:54 AM | IVR call:$5 | Received call for $533 for account 10261123 | 7284 | 7/22/2021 7:08:54 AM | ||||||||||||||||||||||||||||||||||
| 458987 | 8275 | 7/22/2021 6:36:56 AM | 7/22/2021 6:36:57 AM | IVR call:$4 | Received call for $532 for account 10429682 | 7283 | 7/22/2021 6:36:57 AM | ||||||||||||||||||||||||||||||||||
| 458948 | 8274 | 7/22/2021 6:08:52 AM | 7/22/2021 6:08:54 AM | IVR call: balance | Received call for balance for account 10245845 undefined | 7 | 2 | 7282 | 78 | 78 | 7/22/2021 6:08:54 AM | ||||||||||||||||||||||||||||||
| 458947 | 8273 | 7/22/2021 6:08:45 AM | 7/22/2021 6:08:47 AM | IVR call: balance | Received call for balance for account 10409729 undefined | 7 | 2 | 7281 | 78 | 78 | 7/22/2021 6:08:47 AM | ||||||||||||||||||||||||||||||
| 458936 | 7383 | 7/22/2021 5:53:42 AM | 7/22/2021 5:54:12 AM | IVR call: statement | Received call for statement for account 10012753 sent message: 1153 | 8 | 2 | 467 | 79 | 79 | 7/22/2021 5:54:12 AM | 116882 |