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8271
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CreatedAt
7/22/2021 7:12:44 AM
UpdatedAt
3/28/2022 7:07:05 AM
Subject
water
Description
26/06/21 back charged for water 13mth<br><b>Journal Number</b>: [120576]<div><br></div><div><b>RESPONSE QRC</b>: Six month Policy, Journal {120576}Authorized</div>
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27
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7279
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95
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-09-03T06:53:52.162Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T12:04:37.622Z"}]
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230
ResolvedAt
3/28/2022 7:07:05 AM
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15
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