Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 463084 | 6761 | 7/26/2021 1:27:30 PM | 7/26/2021 1:27:51 PM | IVR call: statement | Received call for statement for account 10072740 sent message: 1249 | 8 | 2 | 5881 | 79 | 79 | 7/26/2021 1:27:51 PM | 116978 | |||||||||||||||||||||||||||||
| 463068 | 6625 | 7/26/2021 1:22:07 PM | 7/26/2021 1:22:33 PM | IVR call: statement | Received call for statement for account 10341982 sent message: 1248 | 8 | 2 | 5748 | 79 | 79 | 7/26/2021 1:22:33 PM | 116977 | |||||||||||||||||||||||||||||
| 463067 | 6929 | 7/26/2021 1:21:05 PM | 7/26/2021 1:21:05 PM | IVR call: balance | Received call for balance for account 10427221 undefined | 7 | 2 | 6031 | 78 | 78 | 7/26/2021 1:21:05 PM | ||||||||||||||||||||||||||||||
| 463064 | 8401 | 7/26/2021 1:20:35 PM | 7/26/2021 1:20:59 PM | IVR call: statement | Received call for statement for account 10254580 sent message: 1247 | 8 | 2 | 7406 | 79 | 79 | 7/26/2021 1:20:59 PM | 116976 | |||||||||||||||||||||||||||||
| 463033 | 8400 | 7/26/2021 1:07:37 PM | 7/26/2021 1:07:58 PM | IVR call: statement | Received call for statement for account 10383072 sent message: 1246 | 8 | 2 | 7405 | 79 | 79 | 7/26/2021 1:07:58 PM | 116975 | |||||||||||||||||||||||||||||
| 463027 | 8292 | 7/26/2021 1:06:37 PM | 7/26/2021 1:06:37 PM | IVR call: balance | Received call for balance for account 10395792 undefined | 7 | 2 | 7300 | 78 | 78 | 7/26/2021 1:06:37 PM | ||||||||||||||||||||||||||||||
| 463028 | 6884 | 7/26/2021 1:06:17 PM | 7/26/2021 1:06:18 PM | IVR call: balance | Received call for balance for account 10065737 undefined | 7 | 2 | 5995 | 78 | 78 | 7/26/2021 1:06:18 PM | ||||||||||||||||||||||||||||||
| 463026 | 8400 | 7/26/2021 1:05:35 PM | 7/26/2021 1:05:55 PM | IVR call: statement | Received call for statement for account 10383072 sent message: 1245 | 8 | 2 | 7405 | 79 | 79 | 7/26/2021 1:05:55 PM | 116974 | |||||||||||||||||||||||||||||
| 463025 | 8399 | 7/26/2021 1:04:19 PM | 7/26/2021 1:04:21 PM | IVR call: balance | Received call for balance for account 10426428 undefined | 7 | 2 | 7404 | 78 | 78 | 7/26/2021 1:04:21 PM | ||||||||||||||||||||||||||||||
| 463001 | 7141 | 7/26/2021 12:50:36 PM | 7/26/2021 12:50:37 PM | IVR call: balance | Received call for balance for account 10170284 undefined | 7 | 2 | 6230 | 78 | 78 | 7/26/2021 12:50:37 PM | ||||||||||||||||||||||||||||||
| 462999 | 6662 | 7/26/2021 12:47:22 PM | 7/26/2021 12:47:23 PM | IVR call: balance | Received call for balance for account 10157960 undefined | 7 | 2 | 5782 | 78 | 78 | 7/26/2021 12:47:23 PM | ||||||||||||||||||||||||||||||
| 462996 | 6154 | 7/26/2021 12:44:14 PM | 7/26/2021 12:44:34 PM | IVR call: statement | Received call for statement for account 10283570 sent message: 1244 | 8 | 2 | 5281 | 79 | 79 | 7/26/2021 12:44:34 PM | 116973 | |||||||||||||||||||||||||||||
| 462994 | 7019 | 7/26/2021 12:43:13 PM | 7/26/2021 12:43:15 PM | IVR call: balance | Received call for balance for account 10038259 undefined | 7 | 2 | 6117 | 78 | 78 | 7/26/2021 12:43:15 PM | ||||||||||||||||||||||||||||||
| 462971 | 7246 | 7/26/2021 12:27:03 PM | 7/26/2021 12:27:04 PM | IVR call: balance | Received call for balance for account 10062825 undefined | 7 | 2 | 6326 | 78 | 78 | 7/26/2021 12:27:04 PM | ||||||||||||||||||||||||||||||
| 462969 | 8398 | 7/26/2021 12:26:20 PM | 7/26/2021 12:26:22 PM | IVR call: balance | Received call for balance for account 10290219 undefined | 7 | 2 | 7403 | 78 | 78 | 7/26/2021 12:26:22 PM | ||||||||||||||||||||||||||||||
| 462964 | 8383 | 7/26/2021 12:25:04 PM | 7/26/2021 12:25:05 PM | IVR call: balance | Received call for balance for account 10199262 undefined | 7 | 2 | 7389 | 78 | 78 | 7/26/2021 12:25:05 PM | ||||||||||||||||||||||||||||||
| 8397 | 7/26/2021 12:16:28 PM | 7/4/2022 11:12:11 AM | High water consumption | Kindly investigate high water charges raised on this account.<div><br></div><div><b>Duplicate query , refer to query #49577</b></div> | 30 | 3 | 7402 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-26T12:14:57.404Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-06T10:39:32.083Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-04-20T12:40:22.434Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-21T11:43:59.104Z"}] | 1 | 67 | 123272 | 20 | |||||||||||||||||||||||||
| 462948 | 7383 | 7/26/2021 12:14:40 PM | 7/26/2021 12:15:05 PM | IVR call: statement | Received call for statement for account 10012753 sent message: 1243 | 8 | 2 | 467 | 79 | 79 | 7/26/2021 12:15:05 PM | 116972 | |||||||||||||||||||||||||||||
| 462947 | 7640 | 7/26/2021 12:14:30 PM | 7/26/2021 12:14:32 PM | IVR call: balance | Received call for balance for account 10392635 undefined | 7 | 2 | 6692 | 78 | 78 | 7/26/2021 12:14:32 PM | ||||||||||||||||||||||||||||||
| 462945 | 7640 | 7/26/2021 12:13:11 PM | 7/26/2021 12:13:12 PM | IVR call: balance | Received call for balance for account 10392635 undefined | 7 | 2 | 6692 | 78 | 78 | 7/26/2021 12:13:12 PM |