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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8397
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LatestTicket
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CreatedAt
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7/26/2021 12:16:28 PM
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UpdatedAt
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7/4/2022 11:12:11 AM
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Subject
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High water consumption
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Description
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Kindly investigate high water charges raised on this account.<div><br></div><div><b>Duplicate query , refer to query #49577</b></div>
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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7402
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-26T12:14:57.404Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-06T10:39:32.083Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-04-20T12:40:22.434Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-21T11:43:59.104Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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123272
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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20