Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 463779 | 6521 | 7/27/2021 7:47:52 AM | 7/27/2021 7:48:15 AM | IVR call: statement | Received call for statement for account 10047790 sent message: 1264 | 8 | 2 | 247 | 79 | 79 | 7/27/2021 7:48:15 AM | 116993 | |||||||||||||||||||||||||||||
| 463777 | 7020 | 7/27/2021 7:47:20 AM | 7/27/2021 7:47:21 AM | IVR call: balance | Received call for balance for account 10255844 undefined | 7 | 2 | 6118 | 78 | 78 | 7/27/2021 7:47:21 AM | ||||||||||||||||||||||||||||||
| 463772 | 8408 | 7/27/2021 7:44:02 AM | 7/27/2021 7:44:04 AM | IVR call: balance | Received call for balance for account 10016335 undefined | 7 | 2 | 7412 | 78 | 78 | 7/27/2021 7:44:04 AM | ||||||||||||||||||||||||||||||
| 463771 | 6267 | 7/27/2021 7:43:01 AM | 7/27/2021 7:43:35 AM | IVR call: statement | Received call for statement for account 10414760 sent message: 1263 | 8 | 2 | 3050 | 79 | 79 | 7/27/2021 7:43:35 AM | 116992 | |||||||||||||||||||||||||||||
| 463761 | 7087 | 7/27/2021 7:34:02 AM | 7/27/2021 7:34:02 AM | IVR call: balance | Received call for balance for account 10176988 undefined | 7 | 2 | 6183 | 78 | 78 | 7/27/2021 7:34:02 AM | ||||||||||||||||||||||||||||||
| 463757 | 6933 | 7/27/2021 7:32:26 AM | 7/27/2021 7:32:27 AM | IVR call: balance | Received call for balance for account 10406648 undefined | 7 | 2 | 6033 | 78 | 78 | 7/27/2021 7:32:27 AM | ||||||||||||||||||||||||||||||
| 463727 | 8405 | 7/27/2021 7:22:05 AM | 7/27/2021 7:22:06 AM | IVR call: balance | Received call for balance for account 10407937 undefined | 7 | 2 | 7410 | 78 | 78 | 7/27/2021 7:22:06 AM | ||||||||||||||||||||||||||||||
| 463725 | 8406 | 7/27/2021 7:21:20 AM | 7/27/2021 7:21:22 AM | IVR call: balance | Received call for balance for account 10407936 undefined | 7 | 2 | 7411 | 78 | 78 | 7/27/2021 7:21:22 AM | ||||||||||||||||||||||||||||||
| 463720 | 8405 | 7/27/2021 7:20:28 AM | 7/27/2021 7:20:29 AM | IVR call: balance | Received call for balance for account 10407937 undefined | 7 | 2 | 7410 | 78 | 78 | 7/27/2021 7:20:29 AM | ||||||||||||||||||||||||||||||
| 463719 | 5539 | 7/27/2021 7:19:33 AM | 7/27/2021 7:19:34 AM | IVR call: balance | Received call for balance for account 10421906 undefined | 7 | 2 | 4705 | 78 | 78 | 7/27/2021 7:19:34 AM | ||||||||||||||||||||||||||||||
| 463715 | 4971 | 7/27/2021 7:18:58 AM | 7/27/2021 7:19:00 AM | IVR call: balance | Received call for balance for account 10016353 undefined | 7 | 2 | 4162 | 78 | 78 | 7/27/2021 7:19:00 AM | ||||||||||||||||||||||||||||||
| 8404 | 7/27/2021 7:16:13 AM | 8/16/2021 8:18:05 AM | 1 | [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T07:14:41.710Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T08:20:35.031Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T08:20:41.632Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T08:21:02.686Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T08:22:39.340Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-16T08:16:12.816Z"}] | 196 | ||||||||||||||||||||||||||||||||||||
| 8404 | 7/27/2021 7:15:32 AM | 4/12/2022 9:43:30 AM | Water: High consumption | Current reading taken today, 27/07/2021, 1643.<br/><b>Journal Number</b>: [741957]<br/><b>Journal Amount</b>: [61061.15] | 27 | 3 | 7409 | 7 | 4 | 23 | 1 | 44 | [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T07:14:00.344Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T07:15:21.861Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-27T08:21:25.107Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-16T08:15:50.404Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-05T10:08:47.354Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-06T07:45:21.949Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-03-01T07:57:11.114Z"}] | 1 | 101 | 2 | 4/12/2022 9:43:30 AM | 7 | 2 | ||||||||||||||||||||||
| 463684 | 4978 | 7/27/2021 7:08:21 AM | 7/27/2021 7:08:22 AM | IVR call: balance | Received call for balance for account 10053552 undefined | 7 | 2 | 4167 | 78 | 78 | 7/27/2021 7:08:22 AM | ||||||||||||||||||||||||||||||
| 463659 | 7365 | 7/27/2021 6:56:22 AM | 7/27/2021 6:56:45 AM | IVR call: statement | Received call for statement for account 10430607 sent message: 1262 | 8 | 2 | 6439 | 79 | 79 | 7/27/2021 6:56:45 AM | 116991 | |||||||||||||||||||||||||||||
| 463656 | 7365 | 7/27/2021 6:55:51 AM | 7/27/2021 6:55:52 AM | IVR call: balance | Received call for balance for account 10430607 undefined | 7 | 2 | 6439 | 78 | 78 | 7/27/2021 6:55:52 AM | ||||||||||||||||||||||||||||||
| 463653 | 7494 | 7/27/2021 6:55:02 AM | 7/27/2021 6:55:28 AM | IVR call: statement | Received call for statement for account 10038589 sent message: 1261 | 8 | 2 | 6553 | 79 | 79 | 7/27/2021 6:55:28 AM | 116990 | |||||||||||||||||||||||||||||
| 463619 | 7296 | 7/27/2021 6:43:14 AM | 7/27/2021 6:43:16 AM | IVR call: balance | Received call for balance for account 10285772 undefined | 7 | 2 | 6372 | 78 | 78 | 7/27/2021 6:43:16 AM | ||||||||||||||||||||||||||||||
| 463611 | 7296 | 7/27/2021 6:40:52 AM | 7/27/2021 6:41:15 AM | IVR call: statement | Received call for statement for account 10285772 sent message: 1260 | 8 | 2 | 6372 | 79 | 79 | 7/27/2021 6:41:15 AM | 116989 | |||||||||||||||||||||||||||||
| 463608 | 7383 | 7/27/2021 6:39:07 AM | 7/27/2021 6:39:40 AM | IVR call: statement | Received call for statement for account 10012753 sent message: 1259 | 8 | 2 | 467 | 79 | 79 | 7/27/2021 6:39:40 AM | 116988 |