Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

8404

LatestTicket

CreatedAt

7/27/2021 7:16:13 AM

UpdatedAt

8/16/2021 8:18:05 AM

Subject

Description

Priority

Disposition

ConversationType

1

Parent

Account

OpenedBy

AssignedTo

Region

Department

QueryType

SubQueryType

Escalation

EscalationCron

History

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CreatedBy

UpdatedBy

Category

Subcategory

CreatedBy1

UpdatedBy1

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

196