Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 465828 | 8363 | 7/28/2021 12:26:32 PM | 7/28/2021 12:26:33 PM | IVR call: balance | Received call for balance for account 10014668 undefined | 7 | 2 | 7369 | 78 | 78 | 7/28/2021 12:26:33 PM | ||||||||||||||||||||||||||||||
| 465822 | 6523 | 7/28/2021 12:25:18 PM | 7/28/2021 12:25:19 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | 78 | 7/28/2021 12:25:19 PM | ||||||||||||||||||||||||||||||
| 465812 | 4708 | 7/28/2021 12:22:50 PM | 7/28/2021 12:22:52 PM | IVR call: balance | Received call for balance for account 10007584 undefined | 7 | 2 | 3987 | 78 | 78 | 7/28/2021 12:22:52 PM | ||||||||||||||||||||||||||||||
| 465798 | 5792 | 7/28/2021 12:16:40 PM | 7/28/2021 12:16:41 PM | IVR call: balance | Received call for balance for account 10240834 undefined | 7 | 2 | 51 | 78 | 78 | 7/28/2021 12:16:41 PM | ||||||||||||||||||||||||||||||
| 465794 | 6791 | 7/28/2021 12:15:41 PM | 7/28/2021 12:16:05 PM | IVR call: statement | Received call for statement for account 10072755 sent message: 1318 | 8 | 2 | 5907 | 79 | 79 | 7/28/2021 12:16:05 PM | 117047 | |||||||||||||||||||||||||||||
| 465767 | 8464 | 7/28/2021 11:54:50 AM | 7/28/2021 11:54:52 AM | IVR call: balance | Received call for balance for account 10108212 undefined | 7 | 2 | 7464 | 78 | 78 | 7/28/2021 11:54:52 AM | ||||||||||||||||||||||||||||||
| 465763 | 8464 | 7/28/2021 11:52:54 AM | 7/28/2021 11:52:56 AM | IVR call: balance | Received call for balance for account 10108212 undefined | 7 | 2 | 7464 | 78 | 78 | 7/28/2021 11:52:56 AM | ||||||||||||||||||||||||||||||
| 465760 | 7135 | 7/28/2021 11:49:16 AM | 7/28/2021 11:49:32 AM | IVR call: statement | Received call for statement for account 10382688 sent message: 1317 | 8 | 2 | 6224 | 79 | 79 | 7/28/2021 11:49:32 AM | 117046 | |||||||||||||||||||||||||||||
| 465752 | 7277 | 7/28/2021 11:46:58 AM | 7/28/2021 11:46:59 AM | IVR call: balance | Received call for balance for account 10349950 undefined | 7 | 2 | 6354 | 78 | 78 | 7/28/2021 11:46:59 AM | ||||||||||||||||||||||||||||||
| 465746 | 8463 | 7/28/2021 11:44:29 AM | 7/28/2021 11:44:46 AM | IVR call: statement | Received call for statement for account 10424459 sent message: 1316 | 8 | 2 | 7463 | 79 | 79 | 7/28/2021 11:44:46 AM | 117045 | |||||||||||||||||||||||||||||
| 8462 | 7/28/2021 11:43:38 AM | 10/29/2022 10:31:31 AM | High Consumption | High Consumption - reading taken today, 4696<div><br></div><div><b><u>QRC RESPONSE:</u></b> Write offs cleared the debt, query closed. Readings follows.</div> | 27 | 3 | 7462 | 12 | 4 | 23 | 1 | 67 | [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-07-28T11:42:03.115Z"}] | 1 | 67 | 10/29/2022 10:31:31 AM | 138580 | 8 | 8 | ||||||||||||||||||||||
| 465736 | 7135 | 7/28/2021 11:38:39 AM | 7/28/2021 11:38:41 AM | IVR call: balance | Received call for balance for account 10382688 undefined | 7 | 2 | 6224 | 78 | 78 | 7/28/2021 11:38:41 AM | ||||||||||||||||||||||||||||||
| 465735 | 8461 | 7/28/2021 11:37:38 AM | 7/28/2021 11:37:54 AM | IVR call: statement | Received call for statement for account 10423194 sent message: 1315 | 8 | 2 | 7461 | 79 | 79 | 7/28/2021 11:37:54 AM | 117044 | |||||||||||||||||||||||||||||
| 465731 | 7148 | 7/28/2021 11:36:38 AM | 7/28/2021 11:36:55 AM | IVR call: statement | Received call for statement for account 10394179 sent message: 1314 | 8 | 2 | 6237 | 79 | 79 | 7/28/2021 11:36:55 AM | 117043 | |||||||||||||||||||||||||||||
| 465730 | 8461 | 7/28/2021 11:36:08 AM | 7/28/2021 11:36:10 AM | IVR call: balance | Received call for balance for account 10423194 undefined | 7 | 2 | 7461 | 78 | 78 | 7/28/2021 11:36:10 AM | ||||||||||||||||||||||||||||||
| 465729 | 7148 | 7/28/2021 11:35:38 AM | 7/28/2021 11:35:40 AM | IVR call: balance | Received call for balance for account 10394179 undefined | 7 | 2 | 6237 | 78 | 78 | 7/28/2021 11:35:40 AM | ||||||||||||||||||||||||||||||
| 465708 | 5530 | 7/28/2021 11:29:29 AM | 7/28/2021 11:29:48 AM | IVR call: statement | Received call for statement for account 10370353 sent message: 1313 | 8 | 2 | 4698 | 79 | 79 | 7/28/2021 11:29:48 AM | 117042 | |||||||||||||||||||||||||||||
| 8460 | 7/28/2021 11:28:34 AM | 2/18/2022 1:24:33 PM | Previous owner | Transfer all charges to new owner's acc no: 10426393. | 27 | 3 | 7460 | 8 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-28T11:27:02.285Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-02T10:30:32.164Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-03T06:22:23.509Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:37:26.375Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T12:55:37.071Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T13:22:40.924Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T13:24:34.117Z"}] | 6 | 122 | 214 | 2/18/2022 1:24:33 PM | 8 | 214 | ||||||||||||||||||||||
| 465707 | 4953 | 7/28/2021 11:28:04 AM | 7/28/2021 11:28:05 AM | IVR call: balance | Received call for balance for account 10114404 undefined | 7 | 2 | 4144 | 78 | 78 | 7/28/2021 11:28:05 AM | ||||||||||||||||||||||||||||||
| 465683 | 7312 | 7/28/2021 11:07:12 AM | 7/28/2021 11:07:13 AM | IVR call: balance | Received call for balance for account 10027956 undefined | 7 | 2 | 6389 | 78 | 78 | 7/28/2021 11:07:13 AM |