Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
8460
-
LatestTicket
-
-
CreatedAt
-
7/28/2021 11:28:34 AM
-
UpdatedAt
-
2/18/2022 1:24:33 PM
-
Subject
-
Previous owner
-
Description
-
Transfer all charges to new owner's acc no: 10426393.
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
7460
-
OpenedBy
-
-
AssignedTo
-
8
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
107
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-28T11:27:02.285Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-02T10:30:32.164Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-03T06:22:23.509Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:37:26.375Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T12:55:37.071Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T13:22:40.924Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T13:24:34.117Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
122
-
CreatedBy1
-
-
UpdatedBy1
-
214
-
ResolvedAt
-
2/18/2022 1:24:33 PM
-
Thread
-
-
ResolvedBy
-
8
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
214