Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 465977 | 6646 | 7/28/2021 1:36:06 PM | 7/28/2021 1:36:08 PM | IVR call: balance | Received call for balance for account 10037810 undefined | 7 | 2 | 5769 | 78 | 78 | 7/28/2021 1:36:08 PM | ||||||||||||||||||||||||||||||
| 465976 | 6646 | 7/28/2021 1:35:14 PM | 7/28/2021 1:35:15 PM | IVR call: balance | Received call for balance for account 10037810 undefined | 7 | 2 | 5769 | 78 | 78 | 7/28/2021 1:35:15 PM | ||||||||||||||||||||||||||||||
| 465974 | 4505 | 7/28/2021 1:33:24 PM | 7/28/2021 1:33:24 PM | IVR call: balance | Received call for balance for account 10351045 undefined | 7 | 2 | 3839 | 78 | 78 | 7/28/2021 1:33:24 PM | ||||||||||||||||||||||||||||||
| 465970 | 4505 | 7/28/2021 1:32:38 PM | 7/28/2021 1:32:39 PM | IVR call: balance | Received call for balance for account 10351045 undefined | 7 | 2 | 3839 | 78 | 78 | 7/28/2021 1:32:39 PM | ||||||||||||||||||||||||||||||
| 465963 | 8389 | 7/28/2021 1:27:00 PM | 7/28/2021 1:27:01 PM | IVR call: balance | Received call for balance for account 10430037 undefined | 7 | 2 | 7395 | 78 | 78 | 7/28/2021 1:27:01 PM | ||||||||||||||||||||||||||||||
| 465954 | 7380 | 7/28/2021 1:24:38 PM | 7/28/2021 1:24:40 PM | IVR call: balance | Received call for balance for account 10420995 undefined | 7 | 2 | 6453 | 78 | 78 | 7/28/2021 1:24:40 PM | ||||||||||||||||||||||||||||||
| 465918 | 7100 | 7/28/2021 1:13:28 PM | 7/28/2021 1:13:29 PM | IVR call: balance | Received call for balance for account 10053450 undefined | 7 | 2 | 6192 | 78 | 78 | 7/28/2021 1:13:29 PM | ||||||||||||||||||||||||||||||
| 465912 | 6528 | 7/28/2021 1:11:43 PM | 7/28/2021 1:11:45 PM | IVR call: balance | Received call for balance for account 10006754 undefined | 7 | 2 | 5646 | 78 | 78 | 7/28/2021 1:11:45 PM | ||||||||||||||||||||||||||||||
| 465905 | 6845 | 7/28/2021 1:08:35 PM | 7/28/2021 1:09:04 PM | IVR call: statement | Received call for statement for account 10029394 sent message: 1325 | 8 | 2 | 5955 | 79 | 79 | 7/28/2021 1:09:04 PM | 117054 | |||||||||||||||||||||||||||||
| 465897 | 4560 | 7/28/2021 1:00:10 PM | 7/28/2021 1:00:28 PM | IVR call: statement | Received call for statement for account 10406289 undefined | 3877 | 7/28/2021 1:00:28 PM | ||||||||||||||||||||||||||||||||||
| 465896 | 8446 | 7/28/2021 12:58:54 PM | 7/28/2021 12:58:56 PM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | 78 | 7/28/2021 12:58:56 PM | ||||||||||||||||||||||||||||||
| 465889 | 8387 | 7/28/2021 12:55:01 PM | 7/28/2021 12:55:31 PM | IVR call: statement | Received call for statement for account 10251815 sent message: 1324 | 8 | 2 | 7393 | 79 | 79 | 7/28/2021 12:55:31 PM | 117053 | |||||||||||||||||||||||||||||
| 465876 | 8467 | 7/28/2021 12:49:57 PM | 7/28/2021 12:50:23 PM | IVR call: statement | Received call for statement for account 10215115 sent message: 1323 | 8 | 2 | 7466 | 79 | 79 | 7/28/2021 12:50:23 PM | 117052 | |||||||||||||||||||||||||||||
| 465864 | 7895 | 7/28/2021 12:44:22 PM | 7/28/2021 12:44:40 PM | IVR call: statement | Received call for statement for account 10424680 sent message: 1322 | 8 | 2 | 6934 | 79 | 79 | 7/28/2021 12:44:40 PM | 117051 | |||||||||||||||||||||||||||||
| 465860 | 7895 | 7/28/2021 12:42:31 PM | 7/28/2021 12:42:32 PM | IVR call: balance | Received call for balance for account 10424680 undefined | 7 | 2 | 6934 | 78 | 78 | 7/28/2021 12:42:32 PM | ||||||||||||||||||||||||||||||
| 465858 | 6663 | 7/28/2021 12:41:54 PM | 7/28/2021 12:42:17 PM | IVR call: statement | Received call for statement for account 10049294 sent message: 1321 | 8 | 2 | 5783 | 79 | 79 | 7/28/2021 12:42:17 PM | 117050 | |||||||||||||||||||||||||||||
| 465857 | 8466 | 7/28/2021 12:41:36 PM | 7/28/2021 12:41:53 PM | IVR call: statement | Received call for statement for account 10400965 sent message: 1320 | 8 | 2 | 7465 | 79 | 79 | 7/28/2021 12:41:53 PM | 117049 | |||||||||||||||||||||||||||||
| 465844 | 8465 | 7/28/2021 12:35:47 PM | 2/14/2022 12:38:20 PM | IVR call: statement | Received call for statement for account 10377266 sent message: 1319 | 8 | 2 | 6130 | 79 | [{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T12:37:10.454Z"}] | 79 | 2/14/2022 12:38:20 PM | 117048 | 214 | |||||||||||||||||||||||||||
| 465831 | 8363 | 7/28/2021 12:27:28 PM | 7/28/2021 12:27:29 PM | IVR call: balance | Received call for balance for account 10014668 undefined | 7 | 2 | 7369 | 78 | 78 | 7/28/2021 12:27:29 PM | ||||||||||||||||||||||||||||||
| 465829 | 6523 | 7/28/2021 12:26:40 PM | 7/28/2021 12:26:41 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | 78 | 7/28/2021 12:26:41 PM |