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EscalationLevel
LatestCall
465905
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6845
LatestTicket
CreatedAt
7/28/2021 1:08:35 PM
UpdatedAt
7/28/2021 1:09:04 PM
Subject
IVR call: statement
Description
Received call for statement for account 10029394 sent message: 1325
Priority
Disposition
8
ConversationType
2
Parent
Account
5955
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/28/2021 1:09:04 PM
Thread
117054
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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