Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 467083 | 5655 | 7/29/2021 10:03:55 AM | 7/29/2021 10:03:55 AM | IVR call: balance | Received call for balance for account 10237379 undefined | 7 | 2 | 4811 | 78 | 78 | 7/29/2021 10:03:55 AM | ||||||||||||||||||||||||||||||
| 467082 | 8507 | 7/29/2021 10:03:49 AM | 7/29/2021 10:03:49 AM | IVR call: balance | Received call for balance for account 10107393 undefined | 7 | 2 | 7502 | 78 | 78 | 7/29/2021 10:03:49 AM | ||||||||||||||||||||||||||||||
| 467080 | 8507 | 7/29/2021 10:03:00 AM | 7/29/2021 10:03:01 AM | IVR call: balance | Received call for balance for account 10107393 undefined | 7 | 2 | 7502 | 78 | 78 | 7/29/2021 10:03:01 AM | ||||||||||||||||||||||||||||||
| 467078 | 8506 | 7/29/2021 10:02:44 AM | 7/29/2021 10:02:46 AM | IVR call: balance | Received call for balance for account 10375705 undefined | 7 | 2 | 7501 | 78 | 78 | 7/29/2021 10:02:46 AM | ||||||||||||||||||||||||||||||
| 467075 | 7032 | 7/29/2021 10:02:17 AM | 7/29/2021 10:02:18 AM | IVR call: balance | Received call for balance for account 10160042 undefined | 7 | 2 | 6129 | 78 | 78 | 7/29/2021 10:02:18 AM | ||||||||||||||||||||||||||||||
| 467069 | 8505 | 7/29/2021 10:01:04 AM | 7/29/2021 10:01:22 AM | IVR call: statement | Received call for statement for account 10402239 sent message: 1368 | 8 | 2 | 7500 | 79 | 79 | 7/29/2021 10:01:22 AM | 117097 | |||||||||||||||||||||||||||||
| 467065 | 8504 | 7/29/2021 9:56:56 AM | 7/29/2021 9:56:58 AM | IVR call: balance | Received call for balance for account 10357903 undefined | 7 | 2 | 7499 | 78 | 78 | 7/29/2021 9:56:58 AM | ||||||||||||||||||||||||||||||
| 467062 | 8503 | 7/29/2021 9:55:36 AM | 7/29/2021 9:55:38 AM | IVR call: balance | Received call for balance for account 10012697 undefined | 7 | 2 | 7498 | 78 | 78 | 7/29/2021 9:55:38 AM | ||||||||||||||||||||||||||||||
| 467056 | 7169 | 7/29/2021 9:54:18 AM | 7/29/2021 9:54:49 AM | IVR call: statement | Received call for statement for account 10006794 sent message: 1367 | 8 | 2 | 6255 | 79 | 79 | 7/29/2021 9:54:49 AM | 117096 | |||||||||||||||||||||||||||||
| 467051 | 7169 | 7/29/2021 9:53:10 AM | 7/29/2021 9:53:11 AM | IVR call: balance | Received call for balance for account 10006794 undefined | 7 | 2 | 6255 | 78 | 78 | 7/29/2021 9:53:11 AM | ||||||||||||||||||||||||||||||
| 467039 | 8502 | 7/29/2021 9:48:12 AM | 7/29/2021 9:48:14 AM | IVR call: balance | Received call for balance for account 20055264 undefined | 7 | 2 | 7497 | 78 | 78 | 7/29/2021 9:48:14 AM | ||||||||||||||||||||||||||||||
| 467032 | 7409 | 7/29/2021 9:45:01 AM | 7/29/2021 9:45:17 AM | IVR call: statement | Received call for statement for account 10392360 sent message: 1366 | 8 | 2 | 6477 | 79 | 79 | 7/29/2021 9:45:17 AM | 117095 | |||||||||||||||||||||||||||||
| 467020 | 6852 | 7/29/2021 9:39:12 AM | 7/29/2021 9:39:13 AM | IVR call:$39 | Received call for $567 for account 10027058 | 5963 | 7/29/2021 9:39:13 AM | ||||||||||||||||||||||||||||||||||
| 467006 | 8059 | 7/29/2021 9:32:10 AM | 7/29/2021 9:32:12 AM | IVR call: balance | Received call for balance for account 10428640 undefined | 7 | 2 | 7093 | 78 | 78 | 7/29/2021 9:32:12 AM | ||||||||||||||||||||||||||||||
| 467003 | 8059 | 7/29/2021 9:31:03 AM | 7/29/2021 9:31:04 AM | IVR call:$38 | Received call for $566 for account 10428640 | 7093 | 7/29/2021 9:31:04 AM | ||||||||||||||||||||||||||||||||||
| 467004 | 8056 | 7/29/2021 9:30:53 AM | 7/29/2021 9:31:11 AM | IVR call: statement | Received call for statement for account 10261771 sent message: 1365 | 8 | 2 | 7090 | 79 | 79 | 7/29/2021 9:31:11 AM | 117094 | |||||||||||||||||||||||||||||
| 467001 | 8501 | 7/29/2021 9:30:42 AM | 8/16/2021 12:11:46 PM | IVR call: balance | Received call for balance for account 10279444 undefined <div>6 months policy journal done for 201912</div> | 9 | 2 | 2397 | 78 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-08T08:25:49.658Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-08T09:00:51.853Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-16T12:14:13.513Z"}] | 78 | 8/16/2021 12:11:46 PM | 3 | ||||||||||||||||||||||||||||
| 466997 | 7112 | 7/29/2021 9:30:10 AM | 7/29/2021 9:30:31 AM | IVR call: statement | Received call for statement for account 10056808 sent message: 1364 | 8 | 2 | 6204 | 79 | 79 | 7/29/2021 9:30:31 AM | 117093 | |||||||||||||||||||||||||||||
| 466987 | 7246 | 7/29/2021 9:25:12 AM | 7/29/2021 9:25:13 AM | IVR call: balance | Received call for balance for account 10062825 undefined | 7 | 2 | 6326 | 78 | 78 | 7/29/2021 9:25:13 AM | ||||||||||||||||||||||||||||||
| 466982 | 8481 | 7/29/2021 9:23:20 AM | 7/29/2021 9:23:37 AM | IVR call: statement | Received call for statement for account 10367721 sent message: 1363 | 8 | 2 | 7479 | 79 | 79 | 7/29/2021 9:23:37 AM | 117092 |