Delete
Are you sure you want to delete this?
Conversation
-
EscalationLevel
-
-
LatestCall
-
467001
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
8501
-
LatestTicket
-
-
CreatedAt
-
7/29/2021 9:30:42 AM
-
UpdatedAt
-
8/16/2021 12:11:46 PM
-
Subject
-
IVR call: balance
-
Description
-
Received call for balance for account 10279444
undefined
<div>6 months policy journal done for 201912</div>
-
Priority
-
-
Disposition
-
9
-
ConversationType
-
2
-
Parent
-
-
Account
-
2397
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
-
Department
-
-
QueryType
-
78
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-08T08:25:49.658Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-08T09:00:51.853Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-16T12:14:13.513Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
78
-
Subcategory
-
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
8/16/2021 12:11:46 PM
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
3