Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 471725 | 5674 | 8/2/2021 12:24:36 PM | 8/2/2021 12:24:38 PM | IVR call: balance | Received call for balance for account 10330098 undefined | 7 | 2 | 4830 | 78 | 78 | 8/2/2021 12:24:38 PM | ||||||||||||||||||||||||||||||
| 471717 | 5007 | 8/2/2021 12:21:41 PM | 8/2/2021 12:21:42 PM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | 78 | 8/2/2021 12:21:42 PM | ||||||||||||||||||||||||||||||
| 471713 | 7113 | 8/2/2021 12:21:10 PM | 8/2/2021 12:21:12 PM | IVR call: balance | Received call for balance for account 10150121 undefined | 7 | 2 | 6205 | 78 | 78 | 8/2/2021 12:21:12 PM | ||||||||||||||||||||||||||||||
| 471693 | 8665 | 8/2/2021 12:07:05 PM | 8/2/2021 12:07:27 PM | IVR call: statement | Received call for statement for account 10383458 sent message: 1472 | 8 | 2 | 7647 | 79 | 79 | 8/2/2021 12:07:27 PM | 117201 | |||||||||||||||||||||||||||||
| 471692 | 8665 | 8/2/2021 12:05:55 PM | 8/2/2021 12:05:56 PM | IVR call: balance | Received call for balance for account 10383458 undefined | 7 | 2 | 7647 | 78 | 78 | 8/2/2021 12:05:56 PM | ||||||||||||||||||||||||||||||
| 471691 | 4970 | 8/2/2021 12:05:04 PM | 8/2/2021 12:05:05 PM | IVR call: balance | Received call for balance for account 10344981 undefined | 7 | 2 | 4161 | 78 | 78 | 8/2/2021 12:05:05 PM | ||||||||||||||||||||||||||||||
| 471690 | 4970 | 8/2/2021 12:04:22 PM | 8/2/2021 12:04:23 PM | IVR call: balance | Received call for balance for account 10344981 undefined | 7 | 2 | 4161 | 78 | 78 | 8/2/2021 12:04:23 PM | ||||||||||||||||||||||||||||||
| 471688 | 6216 | 8/2/2021 12:04:04 PM | 8/2/2021 12:04:05 PM | IVR call: balance | Received call for balance for account 10377981 undefined | 7 | 2 | 5341 | 78 | 78 | 8/2/2021 12:04:05 PM | ||||||||||||||||||||||||||||||
| 471686 | 4970 | 8/2/2021 12:03:25 PM | 8/2/2021 12:03:26 PM | IVR call: balance | Received call for balance for account 10344981 undefined | 7 | 2 | 4161 | 78 | 78 | 8/2/2021 12:03:26 PM | ||||||||||||||||||||||||||||||
| 471684 | 8666 | 8/2/2021 12:03:15 PM | 8/2/2021 12:03:36 PM | IVR call: statement | Received call for statement for account 10369787 sent message: 1471 | 8 | 2 | 5004 | 79 | 79 | 8/2/2021 12:03:36 PM | 117200 | |||||||||||||||||||||||||||||
| 471657 | 6214 | 8/2/2021 11:55:06 AM | 8/2/2021 11:55:07 AM | IVR call: balance | Received call for balance for account 10239426 undefined | 7 | 2 | 5339 | 78 | 78 | 8/2/2021 11:55:07 AM | ||||||||||||||||||||||||||||||
| 471653 | 8665 | 8/2/2021 11:51:52 AM | 8/2/2021 11:51:54 AM | IVR call: balance | Received call for balance for account 10383458 undefined | 7 | 2 | 7647 | 78 | 78 | 8/2/2021 11:51:54 AM | ||||||||||||||||||||||||||||||
| 471646 | 6964 | 8/2/2021 11:48:42 AM | 8/2/2021 11:48:44 AM | IVR call: balance | Received call for balance for account 10406614 undefined | 7 | 2 | 6062 | 78 | 78 | 8/2/2021 11:48:44 AM | ||||||||||||||||||||||||||||||
| 471641 | 8664 | 8/2/2021 11:45:32 AM | 8/2/2021 11:45:34 AM | IVR call: balance | Received call for balance for account 10077968 undefined | 7 | 2 | 7646 | 78 | 78 | 8/2/2021 11:45:34 AM | ||||||||||||||||||||||||||||||
| 471635 | 8663 | 8/2/2021 11:41:00 AM | 8/2/2021 11:41:02 AM | IVR call: balance | Received call for balance for account 10403894 undefined | 7 | 2 | 7645 | 78 | 78 | 8/2/2021 11:41:02 AM | ||||||||||||||||||||||||||||||
| 471630 | 8656 | 8/2/2021 11:37:56 AM | 8/2/2021 11:38:42 AM | IVR call: statement | Received call for statement for account 20109054 sent message: 1470 | 8 | 2 | 7638 | 79 | 79 | 8/2/2021 11:38:42 AM | 117199 | |||||||||||||||||||||||||||||
| 471602 | 8662 | 8/2/2021 11:18:43 AM | 8/2/2021 11:18:44 AM | IVR call: balance | Received call for balance for account 10398800 undefined | 7 | 2 | 7644 | 78 | 78 | 8/2/2021 11:18:44 AM | ||||||||||||||||||||||||||||||
| 8661 | 8/2/2021 11:06:05 AM | 6/30/2022 11:58:46 AM | water | water leakage( plumbers letter submitted)<br/><b>Journal Number</b>: [741034] | 27 | 3 | 7643 | 8 | 4 | 23 | 1 | 96 | [{"op":"R","uid":"177","un":"justices","dt":"2021-08-02T11:04:28.858Z"},{"op":"R","uid":"177","un":"justices","dt":"2021-08-02T11:07:12.897Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-03T12:03:12.589Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-04-08T09:19:34.119Z"}] | 1 | 96 | 4 | 6/30/2022 11:58:46 AM | 134109 | 7 | 7 | |||||||||||||||||||||
| 471575 | 8660 | 8/2/2021 11:04:50 AM | 8/2/2021 11:04:52 AM | IVR call: balance | Received call for balance for account 10411602 undefined | 7 | 2 | 7642 | 78 | 78 | 8/2/2021 11:04:52 AM | ||||||||||||||||||||||||||||||
| 471572 | 8659 | 8/2/2021 11:02:53 AM | 3/28/2022 7:07:05 AM | IVR call: meter-reading | Received call for meter-reading for account 10066180 Meter reading: [197] Meter type: [water] <div>Check reading sent to meter reading ,last reading was taken 05/2020</div><div>reading updated</div><br/><b>Meter Reading:</b> [05/202] | 10 | 2 | 1307 | 23 | 81 | [{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:58:05.262Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:59:38.977Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-24T07:13:35.772Z"}] | 81 | 12 | 12 |