Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1079316 | 40385 | 2/28/2023 8:27:53 AM | 2/28/2023 8:27:54 AM | IVR call: balance | Received call for balance for account 10022221 undefined | 7 | 2 | 5892 | 78 | ||||||||||||||||||||||||||||||||
| 1079310 | 40384 | 2/28/2023 8:24:54 AM | 2/28/2023 8:24:55 AM | IVR call: balance | Received call for balance for account 10020611 undefined | 7 | 2 | 6034 | 78 | ||||||||||||||||||||||||||||||||
| 1079305 | 40383 | 2/28/2023 8:22:21 AM | 2/28/2023 8:22:22 AM | IVR call: balance | Received call for balance for account 10070583 undefined | 7 | 2 | 14446 | 78 | ||||||||||||||||||||||||||||||||
| 1079301 | 40382 | 2/28/2023 8:21:28 AM | 2/28/2023 8:21:30 AM | IVR call: balance | Received call for balance for account 10070583 undefined | 7 | 2 | 14446 | 78 | ||||||||||||||||||||||||||||||||
| 1079288 | 40381 | 2/28/2023 8:15:26 AM | 2/28/2023 8:15:41 AM | IVR call: statement | Received call for statement for account 10270550 sent message: 36426 | 8 | 2 | 19539 | 79 | ||||||||||||||||||||||||||||||||
| 1079275 | 40380 | 2/28/2023 8:12:45 AM | 2/28/2023 8:13:00 AM | IVR call: statement | Received call for statement for account 10371969 sent message: 36425 | 8 | 2 | 31224 | 79 | ||||||||||||||||||||||||||||||||
| 1079253 | 40379 | 2/28/2023 8:06:40 AM | 2/28/2023 8:06:41 AM | IVR call: balance | Received call for balance for account 10067208 undefined | 7 | 2 | 22416 | 78 | ||||||||||||||||||||||||||||||||
| 1079246 | 40378 | 2/28/2023 8:04:51 AM | 2/28/2023 8:04:53 AM | IVR call: balance | Received call for balance for account 10114404 undefined | 7 | 2 | 4144 | 78 | ||||||||||||||||||||||||||||||||
| 40367 | 2/28/2023 8:02:24 AM | 2/28/2023 8:02:27 AM | High Water Charges | I would just like an explanation as to why my water charges are so high. why was the meter not read correctly in the last six months? i have a smart meter but i am still being charged incorrectly. do i have to go back to doing my own meter readings? Can you please arrange a payment plan because i cannot afford the full price. i do not want penalties on my electricity payments etc. | 23 | 3 | 31222 | 17 | 2 | 23 | 1 | 111 | 3113 | ||||||||||||||||||||||||||||
| 1079237 | 40377 | 2/28/2023 8:00:37 AM | 2/28/2023 8:00:38 AM | IVR call:? | Received call for ? for account 10442824 | 31220 | |||||||||||||||||||||||||||||||||||
| 1079233 | 40376 | 2/28/2023 7:59:21 AM | 2/28/2023 7:59:21 AM | IVR call:? | Received call for ? for account 10442824 | 31220 | |||||||||||||||||||||||||||||||||||
| 1079230 | 40375 | 2/28/2023 7:58:06 AM | 2/28/2023 7:58:07 AM | IVR call: balance | Received call for balance for account 10421531 undefined | 7 | 2 | 18437 | 78 | ||||||||||||||||||||||||||||||||
| 1079229 | 40374 | 2/28/2023 7:57:31 AM | 2/28/2023 7:57:32 AM | IVR call: balance | Received call for balance for account 20077892 undefined | 7 | 2 | 26976 | 78 | ||||||||||||||||||||||||||||||||
| 1079222 | 40373 | 2/28/2023 7:56:03 AM | 2/28/2023 7:56:24 AM | IVR call: statement | Received call for statement for account 10281302 sent message: 36422 | 8 | 2 | 31223 | 79 | ||||||||||||||||||||||||||||||||
| 1079218 | 40372 | 2/28/2023 7:54:48 AM | 2/28/2023 7:54:49 AM | IVR call: balance | Received call for balance for account 10402465 undefined | 7 | 2 | 1311 | 78 | ||||||||||||||||||||||||||||||||
| 1079213 | 40371 | 2/28/2023 7:54:26 AM | 2/28/2023 7:55:05 AM | IVR call: statement | Received call for statement for account 10281302 sent message: 36421 | 8 | 2 | 31223 | 79 | ||||||||||||||||||||||||||||||||
| 40363 | 2/28/2023 7:53:59 AM | 2/28/2023 7:54:01 AM | CLOSING OF ACCOUNT | Good Day I have called and made numerous calls and sent emails to account since last year to get the account closed as the property has a new owner who moved in Aug 2022 last year Each time I have been advised to wait for three months for the processing of the transfer. Please assist 079 180 4977 | 23 | 3 | 30751 | 5 | 2 | 23 | 6 | 122 | 3112 | ||||||||||||||||||||||||||||
| 1079208 | 40370 | 2/28/2023 7:53:28 AM | 2/28/2023 7:53:44 AM | IVR call: statement | Received call for statement for account 10282984 sent message: 36418 | 8 | 2 | 8561 | 79 | ||||||||||||||||||||||||||||||||
| 1079200 | 40369 | 2/28/2023 7:52:26 AM | 2/28/2023 7:52:27 AM | IVR call: balance | Received call for balance for account 10281302 undefined | 7 | 2 | 31223 | 78 | ||||||||||||||||||||||||||||||||
| 1079191 | 40368 | 2/28/2023 7:50:08 AM | 2/28/2023 7:50:33 AM | IVR call: statement | Received call for statement for account 10281302 sent message: 36417 | 8 | 2 | 31223 | 79 |