Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 485655 | 9311 | 8/16/2021 1:04:57 PM | 8/16/2021 1:04:58 PM | IVR call: balance | Received call for balance for account 10420692 undefined | 7 | 2 | 8229 | 78 | 78 | 8/16/2021 1:04:58 PM | ||||||||||||||||||||||||||||||
| 9310 | 8/16/2021 1:02:27 PM | 10/22/2022 7:02:44 AM | WATER QUERY | HIGH WATER CONSUMPTION<br/><b>Journal Number</b>: [806937] | 24 | 3 | 8228 | 15 | 4 | 23 | 1 | 67 | [{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-16T13:00:38.282Z"},{"op":"R","uid":"182","un":"zimbiniz","dt":"2021-11-16T08:23:47.837Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:29:41.293Z"}] | 1 | 101 | 14 | 119837 | 4 | |||||||||||||||||||||||
| 485645 | 9309 | 8/16/2021 1:02:07 PM | 8/16/2021 1:02:59 PM | IVR call: statement | Received call for statement for account 10102805 sent message: 1746 | 8 | 2 | 8227 | 79 | 79 | 8/16/2021 1:02:59 PM | 117475 | |||||||||||||||||||||||||||||
| 485644 | 9309 | 8/16/2021 1:00:44 PM | 8/16/2021 1:00:45 PM | IVR call: balance | Received call for balance for account 10102805 undefined | 7 | 2 | 8227 | 78 | 78 | 8/16/2021 1:00:45 PM | ||||||||||||||||||||||||||||||
| 485637 | 4912 | 8/16/2021 12:58:04 PM | 8/16/2021 12:58:21 PM | IVR call: statement | Received call for statement for account 10390047 sent message: 1745 | 8 | 2 | 4109 | 79 | 79 | 8/16/2021 12:58:21 PM | 117474 | |||||||||||||||||||||||||||||
| 485634 | 4912 | 8/16/2021 12:56:56 PM | 8/16/2021 12:56:56 PM | IVR call: balance | Received call for balance for account 10390047 undefined | 7 | 2 | 4109 | 78 | 78 | 8/16/2021 12:56:56 PM | ||||||||||||||||||||||||||||||
| 9308 | 8/16/2021 12:54:23 PM | 10/24/2022 7:25:35 AM | Late termination | Late termination 201911-202107<br/><b>Journal Number</b>: [880478] | 28 | 3 | 8226 | 4 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-16T12:54:24.035Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:42:20.590Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-10-06T09:56:05.953Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:01:36.272Z"}] | 6 | 122 | 138252 | 14 | ||||||||||||||||||||||||
| 485614 | 8645 | 8/16/2021 12:47:29 PM | 8/16/2021 12:47:30 PM | IVR call: balance | Received call for balance for account 10054326 undefined | 7 | 2 | 7630 | 78 | 78 | 8/16/2021 12:47:30 PM | ||||||||||||||||||||||||||||||
| 485598 | 9307 | 8/16/2021 12:41:47 PM | 8/16/2021 12:42:24 PM | IVR call: meter-reading | Received call for meter-reading for account 10370737 Meter reading: [0535] Meter type: [water] | 10 | 2 | 8225 | 81 | 81 | |||||||||||||||||||||||||||||||
| 485580 | 9306 | 8/16/2021 12:35:37 PM | 8/16/2021 12:35:39 PM | IVR call: balance | Received call for balance for account 10310259 undefined | 7 | 2 | 6530 | 78 | 78 | 8/16/2021 12:35:39 PM | ||||||||||||||||||||||||||||||
| 485564 | 9297 | 8/16/2021 12:31:40 PM | 8/16/2021 12:31:41 PM | IVR call: balance | Received call for balance for account 10063776 undefined | 7 | 2 | 8217 | 78 | 78 | 8/16/2021 12:31:41 PM | ||||||||||||||||||||||||||||||
| 485552 | 9230 | 8/16/2021 12:27:41 PM | 8/16/2021 12:27:43 PM | IVR call: balance | Received call for balance for account 10429101 undefined | 7 | 2 | 8163 | 78 | 78 | 8/16/2021 12:27:43 PM | ||||||||||||||||||||||||||||||
| 485544 | 9305 | 8/16/2021 12:25:47 PM | 8/16/2021 12:25:48 PM | IVR call: balance | Received call for balance for account 10355785 undefined | 7 | 2 | 8224 | 78 | 78 | 8/16/2021 12:25:48 PM | ||||||||||||||||||||||||||||||
| 485539 | 9304 | 8/16/2021 12:24:16 PM | 11/13/2021 7:57:41 AM | IVR call: balance | Received call for balance for account 10295137 undefined | 7 | 2 | 1044 | 78 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-14T09:37:46.897Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T07:56:28.067Z"}] | 78 | 11/13/2021 7:57:41 AM | 11 | ||||||||||||||||||||||||||||
| 485540 | 5538 | 8/16/2021 12:24:00 PM | 8/16/2021 12:24:21 PM | IVR call: statement | Received call for statement for account 10075937 sent message: 1744 | 8 | 2 | 4704 | 79 | 79 | 8/16/2021 12:24:21 PM | 117473 | |||||||||||||||||||||||||||||
| 485536 | 5538 | 8/16/2021 12:23:09 PM | 8/16/2021 12:23:09 PM | IVR call:$109 | Received call for $642 for account 10075937 | 4704 | 8/16/2021 12:23:09 PM | ||||||||||||||||||||||||||||||||||
| 485532 | 9303 | 8/16/2021 12:22:01 PM | 11/10/2021 8:34:19 AM | IVR call: statement | Received call for statement for account 10358845 sent message: 1743 | 8 | 2 | 8223 | 79 | [{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-11-10T08:34:17.403Z"}] | 79 | 11/10/2021 8:34:19 AM | 117472 | 8 | |||||||||||||||||||||||||||
| 485529 | 9302 | 8/16/2021 12:18:22 PM | 8/16/2021 12:18:58 PM | IVR call: statement | Received call for statement for account 10205712 sent message: 1742 | 8 | 2 | 8222 | 79 | 79 | 8/16/2021 12:18:58 PM | 117471 | |||||||||||||||||||||||||||||
| 485519 | 6024 | 8/16/2021 12:16:23 PM | 8/16/2021 12:16:25 PM | IVR call: balance | Received call for balance for account 10419490 undefined | 7 | 2 | 5158 | 78 | 78 | 8/16/2021 12:16:25 PM | ||||||||||||||||||||||||||||||
| 485511 | 6978 | 8/16/2021 12:15:18 PM | 8/16/2021 12:15:19 PM | IVR call: balance | Received call for balance for account 10415201 undefined | 7 | 2 | 802 | 78 | 78 | 8/16/2021 12:15:19 PM |