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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9308
LatestTicket
CreatedAt
8/16/2021 12:54:23 PM
UpdatedAt
10/24/2022 7:25:35 AM
Subject
Late termination
Description
Late termination 201911-202107<br/><b>Journal Number</b>: [880478]
Priority
Disposition
28
ConversationType
3
Parent
Account
8226
OpenedBy
AssignedTo
4
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-16T12:54:24.035Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:42:20.590Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-10-06T09:56:05.953Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T10:01:36.272Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
138252
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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