Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 9340 | 8/17/2021 8:14:00 AM | 8/15/2022 7:27:12 AM | Business no longer exists | Business is no longer operational.<div>Account terminated.</div><br/><b>Journal Number</b>: [561184]<br/><b>Journal Amount</b>: [217790.92] | 27 | 3 | 8254 | 74 | 2 | 23 | 93 | 53 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-08-17T08:12:11.526Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:42:55.497Z"}] | 6 | 122 | 14 | 8/15/2022 7:27:05 AM | 2 | 2 | ||||||||||||||||||||||
| 486529 | 9120 | 8/17/2021 8:13:12 AM | 8/17/2021 8:13:14 AM | IVR call: balance | Received call for balance for account 10172439 undefined | 7 | 2 | 8062 | 78 | 78 | 8/17/2021 8:13:14 AM | ||||||||||||||||||||||||||||||
| 486527 | 9339 | 8/17/2021 8:11:12 AM | 8/17/2021 8:11:14 AM | IVR call: balance | Received call for balance for account 10381966 undefined | 7 | 2 | 8253 | 78 | 78 | 8/17/2021 8:11:14 AM | ||||||||||||||||||||||||||||||
| 486525 | 8645 | 8/17/2021 8:10:35 AM | 8/17/2021 8:10:36 AM | IVR call: balance | Received call for balance for account 10054326 undefined | 7 | 2 | 7630 | 78 | 78 | 8/17/2021 8:10:36 AM | ||||||||||||||||||||||||||||||
| 9337 | 8/17/2021 8:00:34 AM | 8/17/2021 8:00:36 AM | 2 | 8252 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-08-17T07:58:45.510Z"}] | 21 | |||||||||||||||||||||||||||||||||||
| 9338 | 8/17/2021 7:59:57 AM | 3/28/2022 7:07:05 AM | Late termination | Late termination 201712-202106<br/><b>Journal Number</b>: [880603] | 24 | 3 | 8251 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-17T07:58:08.339Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:43:09.708Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:41:48.980Z"}] | 6 | 122 | 14 | 14 | |||||||||||||||||||||||||
| 486504 | 7495 | 8/17/2021 7:59:09 AM | 8/17/2021 7:59:10 AM | IVR call: balance | Received call for balance for account 10351116 undefined | 7 | 2 | 6554 | 78 | 78 | 8/17/2021 7:59:10 AM | ||||||||||||||||||||||||||||||
| 486491 | 9336 | 8/17/2021 7:53:51 AM | 8/17/2021 7:53:52 AM | IVR call: balance | Received call for balance for account 10360420 undefined | 7 | 2 | 8250 | 78 | 78 | 8/17/2021 7:53:52 AM | ||||||||||||||||||||||||||||||
| 486479 | 6086 | 8/17/2021 7:49:33 AM | 8/17/2021 7:50:06 AM | IVR call: statement | Received call for statement for account 10079738 sent message: 1763 | 8 | 2 | 5216 | 79 | 79 | 8/17/2021 7:50:06 AM | 117492 | |||||||||||||||||||||||||||||
| 9319 | 8/17/2021 7:44:05 AM | 3/28/2022 7:23:36 AM | water | kindly transfer water tariff to owners account and adjust account accordingly | 30 | 3 | 8236 | 2 | 23 | 1 | 97 | [{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-17T07:44:07.601Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:40:47.891Z"}] | 6 | 122 | 14 | 14 | |||||||||||||||||||||||||
| 486447 | 9230 | 8/17/2021 7:39:49 AM | 8/17/2021 7:39:50 AM | IVR call: balance | Received call for balance for account 10429101 undefined | 7 | 2 | 8163 | 78 | 78 | 8/17/2021 7:39:50 AM | ||||||||||||||||||||||||||||||
| 9319 | 8/17/2021 7:36:51 AM | 11/21/2021 7:40:04 AM | sew | kindly transfer sew tariff to owners account and adjust account accordingly | 30 | 3 | 8236 | 2 | 23 | 93 | 53 | [{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-17T07:36:53.438Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-17T07:37:29.018Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-17T07:43:26.632Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:39:11.723Z"}] | 93 | 50 | 14 | 14 | |||||||||||||||||||||||||
| 486438 | 9335 | 8/17/2021 7:35:56 AM | 8/17/2021 7:36:24 AM | IVR call: statement | Received call for statement for account 10209121 sent message: 1762 | 8 | 2 | 8249 | 79 | 79 | 8/17/2021 7:36:24 AM | 117491 | |||||||||||||||||||||||||||||
| 9334 | 8/17/2021 7:09:49 AM | 4/12/2022 9:42:39 AM | Previous owner | Property now belongs to 10255329 NC Vaaltyn. Water and refuse charges raised onboth previous and current owner's accounts.<div><br></div><div>leak credit journal done 201901-202105<br><span id="baseForm:a4jContentPanel"><span id="baseForm:a4jContentPanel"><span id="baseForm:a4jContentPanel"><span class="" style="position: absolute;width: 360px;top: 20px;left: 222px;">NC VAALTYN</span></span><span class="" style="position: absolute;width: 360px;top: 20px;left: 222px;">NC VAALTYN</span></span><span class="" style="position: absolute; width: 128px; top: 20px; left: 6px;">10255329</span></span></div><br/><b>Journal Number</b>: [193750]<br/><b>Journal Amount</b>: [199724.02] | 27 | 3 | 8248 | 132 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-08-17T07:08:00.536Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-09-21T08:04:28.957Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-07T07:35:38.751Z"}] | 1 | 96 | 4/12/2022 9:42:39 AM | 230 | 2 | |||||||||||||||||||||||
| 9333 | 8/17/2021 7:05:37 AM | 7/9/2022 10:14:34 AM | Reading Incorrect | <table border="0" cellpadding="0" cellspacing="0" width="263" style="border-collapse: collapse;width:197pt"><tbody><tr height="61" style="mso-height-source:userset;height:45.75pt"> <td height="61" class="xl65" width="263" style="height:45.75pt;width:197pt">Today's reading 2021.08.17 on consumer picture 1533 but on system its 1130 and on macrocomm<br><br>account protected till 2021.11.17</td></tr></tbody></table> | 22 | 3 | 8247 | 4 | 23 | 1 | 44 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-17T07:03:49.247Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-17T07:06:07.810Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-17T07:06:13.159Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:38:14.840Z"}] | 1 | 111 | 14 | 6 | |||||||||||||||||||||||||
| 486376 | 5544 | 8/17/2021 6:59:55 AM | 8/17/2021 7:00:34 AM | IVR call: statement | Received call for statement for account 10366989 sent message: 1761 | 8 | 2 | 4710 | 79 | 79 | 8/17/2021 7:00:34 AM | 117490 | |||||||||||||||||||||||||||||
| 486373 | 9332 | 8/17/2021 6:59:47 AM | 8/17/2021 6:59:49 AM | IVR call: balance | Received call for balance for account 10353385 undefined | 7 | 2 | 8246 | 78 | 78 | 8/17/2021 6:59:49 AM | ||||||||||||||||||||||||||||||
| 486370 | 9332 | 8/17/2021 6:58:36 AM | 8/17/2021 6:58:37 AM | IVR call: balance | Received call for balance for account 10353385 undefined | 7 | 2 | 8246 | 78 | 78 | 8/17/2021 6:58:37 AM | ||||||||||||||||||||||||||||||
| 486351 | 5627 | 8/17/2021 6:51:27 AM | 8/17/2021 6:51:27 AM | IVR call: balance | Received call for balance for account 10400287 undefined | 7 | 2 | 4786 | 78 | 78 | 8/17/2021 6:51:27 AM | ||||||||||||||||||||||||||||||
| 486341 | 8/17/2021 6:45:54 AM | 8/17/2021 6:45:54 AM | IVR call:$113 | Received call for $646 for account undefined | 8/17/2021 6:45:54 AM |