Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 9319
LatestTicket
CreatedAt: 8/17/2021 7:36:51 AM
UpdatedAt: 11/21/2021 7:40:04 AM
Subject: sew
Description: kindly transfer sew tariff to owners account and adjust account accordingly
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 8236
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 93
SubQueryType: 53
Escalation
EscalationCron
History: [{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-17T07:36:53.438Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-17T07:37:29.018Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-08-17T07:43:26.632Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-21T07:39:11.723Z"}]
CreatedBy
UpdatedBy
Category: 93
Subcategory: 50
CreatedBy1
UpdatedBy1: 14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14