Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 494967 | 5182 | 8/26/2021 12:55:29 PM | 8/26/2021 12:55:30 PM | IVR call: balance | Received call for balance for account 10347861 undefined | 7 | 2 | 4365 | 78 | 78 | 8/26/2021 12:55:30 PM | ||||||||||||||||||||||||||||||
| 494958 | 9653 | 8/26/2021 12:52:45 PM | 11/23/2021 12:34:50 PM | IVR call: meter-reading | Received call for meter-reading for account 10242791 Meter reading: [04208337669] Meter type: [electric] | 10 | 2 | 8533 | 81 | [{"op":"R","uid":"201","un":"nonkosim","dt":"2021-11-23T12:33:32.520Z"}] | 81 | 201 | |||||||||||||||||||||||||||||
| 494956 | 5182 | 8/26/2021 12:52:00 PM | 8/26/2021 12:52:22 PM | IVR call: statement | Received call for statement for account 10347861 sent message: 1912 | 8 | 2 | 4365 | 79 | 79 | 8/26/2021 12:52:22 PM | 117641 | |||||||||||||||||||||||||||||
| 494952 | 7472 | 8/26/2021 12:50:46 PM | 8/26/2021 12:50:46 PM | IVR call: balance | Received call for balance for account 10016417 undefined | 7 | 2 | 6532 | 78 | 78 | 8/26/2021 12:50:46 PM | ||||||||||||||||||||||||||||||
| 494951 | 5182 | 8/26/2021 12:50:41 PM | 8/26/2021 12:50:42 PM | IVR call: balance | Received call for balance for account 10347861 undefined | 7 | 2 | 4365 | 78 | 78 | 8/26/2021 12:50:42 PM | ||||||||||||||||||||||||||||||
| 494949 | 6346 | 8/26/2021 12:50:01 PM | 8/26/2021 12:50:01 PM | IVR call:$142 | Received call for $675 for account 10387556 | 5465 | 8/26/2021 12:50:01 PM | ||||||||||||||||||||||||||||||||||
| 494946 | 7472 | 8/26/2021 12:49:53 PM | 8/26/2021 12:49:54 PM | IVR call: balance | Received call for balance for account 10016417 undefined | 7 | 2 | 6532 | 78 | 78 | 8/26/2021 12:49:54 PM | ||||||||||||||||||||||||||||||
| 494932 | 9652 | 8/26/2021 12:40:38 PM | 5/11/2022 5:58:54 PM | IVR call:$141 | Received call for $674 for account 10381430 | 8532 | [{"op":"R","uid":"8","un":"mariaanaw","dt":"2022-05-11T17:58:38.588Z"}] | 5/11/2022 5:58:54 PM | 8 | ||||||||||||||||||||||||||||||||
| 9651 | 8/26/2021 12:31:55 PM | 4/12/2022 9:47:18 AM | 6 MONTHS | 6 MONTHS POLICY ADJUSTED<br/><b>Journal Number</b>: [BJ71069345] | 24 | 3 | 8531 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"15","un":"chumab","dt":"2021-08-26T12:29:59.392Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:46:20.042Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:46:39.307Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:47:47.400Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-12-15T13:39:21.975Z"}] | 1 | 101 | 14 | 14 | |||||||||||||||||||||||||
| 494919 | 7286 | 8/26/2021 12:30:39 PM | 8/26/2021 12:30:39 PM | IVR call: balance | Received call for balance for account 10038247 undefined | 7 | 2 | 6363 | 78 | 78 | 8/26/2021 12:30:39 PM | ||||||||||||||||||||||||||||||
| 494914 | 8381 | 8/26/2021 12:29:01 PM | 8/26/2021 12:29:02 PM | IVR call: balance | Received call for balance for account 10052104 undefined | 7 | 2 | 7387 | 78 | 78 | 8/26/2021 12:29:02 PM | ||||||||||||||||||||||||||||||
| 494912 | 8380 | 8/26/2021 12:27:05 PM | 8/26/2021 12:27:06 PM | IVR call: balance | Received call for balance for account 10046369 undefined | 7 | 2 | 7386 | 78 | 78 | 8/26/2021 12:27:06 PM | ||||||||||||||||||||||||||||||
| 494909 | 8381 | 8/26/2021 12:25:50 PM | 8/26/2021 12:25:51 PM | IVR call: balance | Received call for balance for account 10052104 undefined | 7 | 2 | 7387 | 78 | 78 | 8/26/2021 12:25:51 PM | ||||||||||||||||||||||||||||||
| 494901 | 9650 | 8/26/2021 12:23:11 PM | 8/26/2021 12:23:13 PM | IVR call: balance | Received call for balance for account 10428845 undefined | 7 | 2 | 8530 | 78 | 78 | 8/26/2021 12:23:13 PM | ||||||||||||||||||||||||||||||
| 494895 | 6935 | 8/26/2021 12:19:58 PM | 8/26/2021 12:19:59 PM | IVR call: balance | Received call for balance for account 10020288 undefined | 7 | 2 | 6035 | 78 | 78 | 8/26/2021 12:19:59 PM | ||||||||||||||||||||||||||||||
| 494893 | 4578 | 8/26/2021 12:18:30 PM | 8/26/2021 12:18:31 PM | IVR call: balance | Received call for balance for account 10174253 undefined | 7 | 2 | 3898 | 78 | 78 | 8/26/2021 12:18:31 PM | ||||||||||||||||||||||||||||||
| 494892 | 6934 | 8/26/2021 12:18:14 PM | 8/26/2021 12:18:15 PM | IVR call: balance | Received call for balance for account 10020611 undefined | 7 | 2 | 6034 | 78 | 78 | 8/26/2021 12:18:15 PM | ||||||||||||||||||||||||||||||
| 494888 | 6934 | 8/26/2021 12:17:07 PM | 8/26/2021 12:17:07 PM | IVR call: balance | Received call for balance for account 10020611 undefined | 7 | 2 | 6034 | 78 | 78 | 8/26/2021 12:17:07 PM | ||||||||||||||||||||||||||||||
| 494889 | 4578 | 8/26/2021 12:17:06 PM | 8/26/2021 12:17:07 PM | IVR call: balance | Received call for balance for account 10174253 undefined | 7 | 2 | 3898 | 78 | 78 | 8/26/2021 12:17:07 PM | ||||||||||||||||||||||||||||||
| 494864 | 9649 | 8/26/2021 12:09:37 PM | 8/26/2021 12:09:58 PM | IVR call: statement | Received call for statement for account 10433899 sent message: 1911 | 8 | 2 | 8529 | 79 | 79 | 8/26/2021 12:09:58 PM | 117640 |