Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
495777 7043 8/27/2021 9:17:39 AM 8/27/2021 9:17:40 AM IVR call: balance Received call for balance for account 10209799 undefined 7 2 6141 78 78 8/27/2021 9:17:40 AM
495762 9685 8/27/2021 9:11:44 AM 8/27/2021 9:11:45 AM IVR call: balance Received call for balance for account 10101677 undefined 7 2 8564 78 78 8/27/2021 9:11:45 AM
9684 8/27/2021 9:10:01 AM 6/13/2022 12:59:26 PM CHANGE TARIFF CHANGE TARIFF TO VACANT LAND<div><table border="0" cellpadding="0" cellspacing="0" width="466" style="border-collapse: collapse;width:350pt"><tbody><tr height="21" style="height:15.6pt"> <td height="21" width="466" style="height:15.6pt;width:350pt">Tariff correct based on the category of the property</td></tr></tbody></table></div> 27 3 8563 74 2 23 93 53 [{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-27T09:10:02.881Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:59:14.047Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T11:00:01.200Z"}] 8 50 14 6/13/2022 12:59:26 PM 2 2
495749 6025 8/27/2021 9:06:25 AM 8/27/2021 9:06:28 AM IVR call: balance Received call for balance for account 10245936 undefined 7 2 5159 78 78 8/27/2021 9:06:28 AM
495732 9683 8/27/2021 9:02:31 AM 8/27/2021 9:02:49 AM IVR call: statement Received call for statement for account 10285650 sent message: 1938 8 2 8562 79 79 8/27/2021 9:02:49 AM 117667
495727 9682 8/27/2021 9:01:16 AM 8/27/2021 9:01:34 AM IVR call: statement Received call for statement for account 10282984 sent message: 1937 8 2 8561 79 79 8/27/2021 9:01:34 AM 117666
9681 8/27/2021 9:00:48 AM 6/13/2022 12:50:21 PM CHANGE TARIFF ON ACCOUNT CHANGE TARIFF TO VACANT LAND<div><table border="0" cellpadding="0" cellspacing="0" width="466" style="border-collapse: collapse;width:350pt"><tbody><tr height="21" style="height:15.6pt"> <td height="21" width="466" style="height:15.6pt;width:350pt">Tariff correct based on the category of the property</td></tr></tbody></table></div> 27 3 8560 4 2 23 93 53 [{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-27T09:00:51.478Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-27T09:09:15.952Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:58:05.982Z"}] 8 50 14 6/13/2022 12:50:21 PM 2 2
495719 8441 8/27/2021 8:53:23 AM 8/27/2021 8:53:43 AM IVR call: statement Received call for statement for account 10426366 sent message: 1936 8 2 7443 79 79 8/27/2021 8:53:43 AM 117665
495713 8441 8/27/2021 8:52:16 AM 8/27/2021 8:52:17 AM IVR call: balance Received call for balance for account 10426366 undefined 7 2 7443 78 78 8/27/2021 8:52:17 AM
9680 8/27/2021 8:45:19 AM 3/28/2022 7:25:06 AM LATE TERMINATION LATE TERMINATION<br/><b>Journal Number</b>: [071322] 24 3 8559 2 23 6 107 [{"op":"R","uid":"173","un":"olgad","dt":"2021-08-27T08:43:21.789Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:56:37.497Z"}] 6 122 14 14
495703 8/27/2021 8:43:05 AM 8/27/2021 8:43:06 AM IVR call:$144 Received call for $677 for account undefined 8/27/2021 8:43:06 AM
495698 9679 8/27/2021 8:36:20 AM 8/27/2021 8:36:21 AM IVR call: balance Received call for balance for account 10433534 undefined 7 2 8558 78 78 8/27/2021 8:36:21 AM
495695 9679 8/27/2021 8:35:41 AM 8/27/2021 8:35:42 AM IVR call: balance Received call for balance for account 10433534 undefined 7 2 8558 78 78 8/27/2021 8:35:42 AM
495679 9678 8/27/2021 8:27:45 AM 8/27/2021 8:27:46 AM IVR call: balance Received call for balance for account 10047915 undefined 7 2 8557 78 78 8/27/2021 8:27:46 AM
495676 9674 8/27/2021 8:27:27 AM 10/14/2021 10:09:16 AM IVR call: statement Received call for statement for account 10349070 sent message: 1935 8 2 902 79 [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T10:09:16.580Z"}] 79 10/14/2021 10:09:16 AM 117664 17
495675 9677 8/27/2021 8:26:52 AM 8/27/2021 8:26:53 AM IVR call: balance Received call for balance for account 10430903 undefined 7 2 8556 78 78 8/27/2021 8:26:53 AM
495669 8511 8/27/2021 8:24:41 AM 8/27/2021 8:25:01 AM IVR call: statement Received call for statement for account 10422824 sent message: 1934 8 2 7506 79 79 8/27/2021 8:25:01 AM 117663
495667 9604 8/27/2021 8:24:16 AM 8/27/2021 8:24:36 AM IVR call: statement Received call for statement for account 10005393 sent message: 1933 8 2 8489 79 79 8/27/2021 8:24:36 AM 117662
9676 8/27/2021 8:18:07 AM 3/28/2022 7:07:05 AM LATE TERMINATION LATE TERMINATION<br/><b>Journal Number</b>: [071287] 27 3 8555 15 2 23 6 107 [{"op":"R","uid":"173","un":"olgad","dt":"2021-08-27T08:16:09.686Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-20T10:55:04.294Z"}] 6 122 14 3/28/2022 7:07:05 AM 15 14
495644 9604 8/27/2021 8:17:53 AM 8/27/2021 8:18:53 AM IVR call: statement Received call for statement for account 10005393 sent message: 1932 8 2 8489 79 79 8/27/2021 8:18:53 AM 117661