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EscalationLevel
LatestCall
495676
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9674
LatestTicket
CreatedAt
8/27/2021 8:27:27 AM
UpdatedAt
10/14/2021 10:09:16 AM
Subject
IVR call: statement
Description
Received call for statement for account 10349070 sent message: 1935
Priority
Disposition
8
ConversationType
2
Parent
Account
902
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T10:09:16.580Z"}]
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
10/14/2021 10:09:16 AM
Thread
117664
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17
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