Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
496434 9487 8/27/2021 2:29:43 PM 8/27/2021 2:29:44 PM IVR call: balance Received call for balance for account 10151075 undefined 7 2 8386 78 78 8/27/2021 2:29:44 PM
496432 9486 8/27/2021 2:28:06 PM 8/27/2021 2:28:07 PM IVR call: balance Received call for balance for account 10431390 undefined 7 2 8385 78 78 8/27/2021 2:28:07 PM
496421 9721 8/27/2021 2:17:20 PM 8/27/2021 2:17:21 PM IVR call: balance Received call for balance for account 10434284 undefined 7 2 8598 78 78 8/27/2021 2:17:21 PM
496418 9721 8/27/2021 2:15:14 PM 8/27/2021 2:15:28 PM IVR call: statement Received call for statement for account 10434284 undefined 8598 8/27/2021 2:15:28 PM
496415 7376 8/27/2021 2:12:40 PM 8/27/2021 2:12:41 PM IVR call: balance Received call for balance for account 10020026 undefined 7 2 6450 78 78 8/27/2021 2:12:41 PM
496411 8494 8/27/2021 2:07:46 PM 8/27/2021 2:08:07 PM IVR call: statement Received call for statement for account 10403489 sent message: 1968 8 2 7491 79 79 8/27/2021 2:08:07 PM 117697
496409 9722 8/27/2021 2:06:16 PM 8/27/2021 2:06:52 PM IVR call: statement Received call for statement for account 10428391 sent message: 1966 8 2 8599 79 79 8/27/2021 2:06:52 PM 117695
496410 8487 8/27/2021 2:06:12 PM 8/27/2021 2:06:53 PM IVR call: statement Received call for statement for account 10047371 sent message: 1967 8 2 7484 79 79 8/27/2021 2:06:53 PM 117696
496408 8488 8/27/2021 2:04:55 PM 8/27/2021 2:05:17 PM IVR call: statement Received call for statement for account 10429741 sent message: 1965 8 2 7485 79 79 8/27/2021 2:05:17 PM 117694
496404 8488 8/27/2021 2:03:25 PM 8/27/2021 2:03:26 PM IVR call: balance Received call for balance for account 10429741 undefined 7 2 7485 78 78 8/27/2021 2:03:26 PM
496381 8227 8/27/2021 1:50:54 PM 8/27/2021 1:50:55 PM IVR call: balance Received call for balance for account 10343212 undefined 7 2 7240 78 78 8/27/2021 1:50:55 PM
496379 9721 8/27/2021 1:50:51 PM 8/27/2021 1:51:06 PM IVR call: statement Received call for statement for account 10434284 undefined 8598 8/27/2021 1:51:06 PM
496376 9720 8/27/2021 1:48:54 PM 8/27/2021 1:49:17 PM IVR call: statement Received call for statement for account 10332011 sent message: 1964 8 2 8597 79 79 8/27/2021 1:49:17 PM 117693
496355 7178 8/27/2021 1:35:32 PM 8/27/2021 1:35:32 PM IVR call: balance Received call for balance for account 10273544 undefined 7 2 6264 78 78 8/27/2021 1:35:32 PM
496353 7175 8/27/2021 1:33:37 PM 2/3/2022 9:44:37 AM IVR call: balance Received call for balance for account 10413837 undefined 7 2 6261 78 [{"op":"R","uid":"18","un":"lindan","dt":"2022-02-03T09:44:37.914Z"}] 78 2/3/2022 9:44:37 AM 18
496349 9719 8/27/2021 1:32:07 PM 8/27/2021 1:32:08 PM IVR call: balance Received call for balance for account 10346705 undefined 7 2 8596 78 78 8/27/2021 1:32:08 PM
496347 7162 8/27/2021 1:31:23 PM 8/27/2021 1:31:24 PM IVR call: balance Received call for balance for account 10397407 undefined 7 2 6251 78 78 8/27/2021 1:31:24 PM
496340 7180 8/27/2021 1:29:32 PM 8/27/2021 1:29:32 PM IVR call: balance Received call for balance for account 10405842 undefined 7 2 6265 78 78 8/27/2021 1:29:32 PM
496336 9719 8/27/2021 1:28:43 PM 8/27/2021 1:28:44 PM IVR call: balance Received call for balance for account 10346705 undefined 7 2 8596 78 78 8/27/2021 1:28:44 PM
496334 7161 8/27/2021 1:27:49 PM 8/27/2021 1:27:50 PM IVR call: balance Received call for balance for account 10396811 undefined 7 2 6250 78 78 8/27/2021 1:27:50 PM