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EscalationLevel
LatestCall
496376
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
9720
LatestTicket
CreatedAt
8/27/2021 1:48:54 PM
UpdatedAt
8/27/2021 1:49:17 PM
Subject
IVR call: statement
Description
Received call for statement for account 10332011 sent message: 1964
Priority
Disposition
8
ConversationType
2
Parent
Account
8597
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
8/27/2021 1:49:17 PM
Thread
117693
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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