Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 498704 | 8175 | 8/30/2021 4:52:10 PM | 8/30/2021 4:52:11 PM | IVR call: balance | Received call for balance for account 10345862 undefined | 7 | 2 | 6980 | 78 | 78 | 8/30/2021 4:52:11 PM | ||||||||||||||||||||||||||||||
| 498697 | 6171 | 8/30/2021 4:45:43 PM | 8/30/2021 4:46:20 PM | IVR call: statement | Received call for statement for account 10016832 sent message: 2007 | 8 | 2 | 5299 | 79 | 79 | 8/30/2021 4:46:20 PM | 117736 | |||||||||||||||||||||||||||||
| 498696 | 9306 | 8/30/2021 4:42:36 PM | 8/30/2021 4:42:37 PM | IVR call: balance | Received call for balance for account 10310259 undefined | 7 | 2 | 6530 | 78 | 78 | 8/30/2021 4:42:37 PM | ||||||||||||||||||||||||||||||
| 498661 | 9766 | 8/30/2021 4:29:56 PM | 8/30/2021 4:29:57 PM | IVR call: balance | Received call for balance for account 10048431 undefined | 7 | 2 | 8643 | 78 | 78 | 8/30/2021 4:29:57 PM | ||||||||||||||||||||||||||||||
| 498547 | 9765 | 8/30/2021 2:24:35 PM | 8/30/2021 2:24:36 PM | IVR call: balance | Received call for balance for account 10297080 undefined | 7 | 2 | 8642 | 78 | 78 | 8/30/2021 2:24:36 PM | ||||||||||||||||||||||||||||||
| 498546 | 8/30/2021 2:23:37 PM | 8/30/2021 2:23:37 PM | IVR call:$161 | Received call for $694 for account undefined | 8/30/2021 2:23:37 PM | ||||||||||||||||||||||||||||||||||||
| 498534 | 8/30/2021 2:22:27 PM | 8/30/2021 2:22:27 PM | IVR call:$160 | Received call for $693 for account undefined | 8/30/2021 2:22:27 PM | ||||||||||||||||||||||||||||||||||||
| 9764 | 8/30/2021 1:33:38 PM | 3/28/2022 7:25:06 AM | leak credit journal | leak credit journal <br><b>Journal Number</b>: [096208]<div><br></div><div>Duplicate Journal. Approved on ref no: 17032</div> | 27 | 3 | 8641 | 17 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-30T13:31:38.941Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-09-29T12:56:28.823Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-09-29T13:14:05.890Z"}] | 1 | 96 | 3/28/2022 7:25:06 AM | 17 | 3 | |||||||||||||||||||||||
| 498469 | 9755 | 8/30/2021 1:19:48 PM | 8/30/2021 1:19:49 PM | IVR call: balance | Received call for balance for account 10353867 undefined | 7 | 2 | 8632 | 78 | 78 | 8/30/2021 1:19:49 PM | ||||||||||||||||||||||||||||||
| 498456 | 6036 | 8/30/2021 1:12:45 PM | 8/30/2021 1:13:11 PM | IVR call: statement | Received call for statement for account 10013536 sent message: 2006 | 8 | 2 | 5169 | 79 | 79 | 8/30/2021 1:13:11 PM | 117735 | |||||||||||||||||||||||||||||
| 9763 | 8/30/2021 1:10:23 PM | 8/30/2021 1:21:44 PM | 2 | 8640 | [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-30T13:10:25.856Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-30T13:16:38.411Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-30T13:21:44.477Z"}] | 196 | |||||||||||||||||||||||||||||||||||
| 498430 | 9762 | 8/30/2021 12:57:32 PM | 8/30/2021 12:57:33 PM | IVR call: balance | Received call for balance for account 10374373 undefined | 7 | 2 | 8639 | 78 | 78 | 8/30/2021 12:57:33 PM | ||||||||||||||||||||||||||||||
| 498419 | 9760 | 8/30/2021 12:55:06 PM | 8/30/2021 12:55:07 PM | IVR call: balance | Received call for balance for account 10289481 undefined | 7 | 2 | 8637 | 78 | 78 | 8/30/2021 12:55:07 PM | ||||||||||||||||||||||||||||||
| 498403 | 9760 | 8/30/2021 12:49:04 PM | 8/30/2021 12:49:05 PM | IVR call: balance | Received call for balance for account 10289481 undefined | 7 | 2 | 8637 | 78 | 78 | 8/30/2021 12:49:05 PM | ||||||||||||||||||||||||||||||
| 498397 | 9761 | 8/30/2021 12:45:56 PM | 8/30/2021 12:46:15 PM | IVR call: statement | Received call for statement for account 10043873 sent message: 2005 | 8 | 2 | 8638 | 79 | 79 | 8/30/2021 12:46:15 PM | 117734 | |||||||||||||||||||||||||||||
| 498393 | 6081 | 8/30/2021 12:44:38 PM | 8/30/2021 12:44:39 PM | IVR call: balance | Received call for balance for account 10020604 undefined | 7 | 2 | 5212 | 78 | 78 | 8/30/2021 12:44:39 PM | ||||||||||||||||||||||||||||||
| 498391 | 8699 | 8/30/2021 12:44:05 PM | 8/30/2021 12:44:06 PM | IVR call: balance | Received call for balance for account 10015486 undefined | 7 | 2 | 7677 | 78 | 78 | 8/30/2021 12:44:06 PM | ||||||||||||||||||||||||||||||
| 498384 | 9760 | 8/30/2021 12:43:33 PM | 8/30/2021 12:43:34 PM | IVR call: balance | Received call for balance for account 10289481 undefined | 7 | 2 | 8637 | 78 | 78 | 8/30/2021 12:43:34 PM | ||||||||||||||||||||||||||||||
| 498389 | 5747 | 8/30/2021 12:43:12 PM | 8/30/2021 12:43:13 PM | IVR call: balance | Received call for balance for account 10330983 undefined | 7 | 2 | 4901 | 78 | 78 | 8/30/2021 12:43:13 PM | ||||||||||||||||||||||||||||||
| 498387 | 9090 | 8/30/2021 12:42:57 PM | 8/30/2021 12:42:58 PM | IVR call: balance | Received call for balance for account 10377433 undefined | 7 | 2 | 8038 | 78 | 78 | 8/30/2021 12:42:58 PM |