Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
498704 8175 8/30/2021 4:52:10 PM 8/30/2021 4:52:11 PM IVR call: balance Received call for balance for account 10345862 undefined 7 2 6980 78 78 8/30/2021 4:52:11 PM
498697 6171 8/30/2021 4:45:43 PM 8/30/2021 4:46:20 PM IVR call: statement Received call for statement for account 10016832 sent message: 2007 8 2 5299 79 79 8/30/2021 4:46:20 PM 117736
498696 9306 8/30/2021 4:42:36 PM 8/30/2021 4:42:37 PM IVR call: balance Received call for balance for account 10310259 undefined 7 2 6530 78 78 8/30/2021 4:42:37 PM
498661 9766 8/30/2021 4:29:56 PM 8/30/2021 4:29:57 PM IVR call: balance Received call for balance for account 10048431 undefined 7 2 8643 78 78 8/30/2021 4:29:57 PM
498547 9765 8/30/2021 2:24:35 PM 8/30/2021 2:24:36 PM IVR call: balance Received call for balance for account 10297080 undefined 7 2 8642 78 78 8/30/2021 2:24:36 PM
498546 8/30/2021 2:23:37 PM 8/30/2021 2:23:37 PM IVR call:$161 Received call for $694 for account undefined 8/30/2021 2:23:37 PM
498534 8/30/2021 2:22:27 PM 8/30/2021 2:22:27 PM IVR call:$160 Received call for $693 for account undefined 8/30/2021 2:22:27 PM
9764 8/30/2021 1:33:38 PM 3/28/2022 7:25:06 AM leak credit journal leak credit journal&nbsp;<br><b>Journal Number</b>: [096208]<div><br></div><div>Duplicate Journal. Approved on ref no: 17032</div> 27 3 8641 17 2 23 1 96 [{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-30T13:31:38.941Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-09-29T12:56:28.823Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-09-29T13:14:05.890Z"}] 1 96 3/28/2022 7:25:06 AM 17 3
498469 9755 8/30/2021 1:19:48 PM 8/30/2021 1:19:49 PM IVR call: balance Received call for balance for account 10353867 undefined 7 2 8632 78 78 8/30/2021 1:19:49 PM
498456 6036 8/30/2021 1:12:45 PM 8/30/2021 1:13:11 PM IVR call: statement Received call for statement for account 10013536 sent message: 2006 8 2 5169 79 79 8/30/2021 1:13:11 PM 117735
9763 8/30/2021 1:10:23 PM 8/30/2021 1:21:44 PM 2 8640 [{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-30T13:10:25.856Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-30T13:16:38.411Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-30T13:21:44.477Z"}] 196
498430 9762 8/30/2021 12:57:32 PM 8/30/2021 12:57:33 PM IVR call: balance Received call for balance for account 10374373 undefined 7 2 8639 78 78 8/30/2021 12:57:33 PM
498419 9760 8/30/2021 12:55:06 PM 8/30/2021 12:55:07 PM IVR call: balance Received call for balance for account 10289481 undefined 7 2 8637 78 78 8/30/2021 12:55:07 PM
498403 9760 8/30/2021 12:49:04 PM 8/30/2021 12:49:05 PM IVR call: balance Received call for balance for account 10289481 undefined 7 2 8637 78 78 8/30/2021 12:49:05 PM
498397 9761 8/30/2021 12:45:56 PM 8/30/2021 12:46:15 PM IVR call: statement Received call for statement for account 10043873 sent message: 2005 8 2 8638 79 79 8/30/2021 12:46:15 PM 117734
498393 6081 8/30/2021 12:44:38 PM 8/30/2021 12:44:39 PM IVR call: balance Received call for balance for account 10020604 undefined 7 2 5212 78 78 8/30/2021 12:44:39 PM
498391 8699 8/30/2021 12:44:05 PM 8/30/2021 12:44:06 PM IVR call: balance Received call for balance for account 10015486 undefined 7 2 7677 78 78 8/30/2021 12:44:06 PM
498384 9760 8/30/2021 12:43:33 PM 8/30/2021 12:43:34 PM IVR call: balance Received call for balance for account 10289481 undefined 7 2 8637 78 78 8/30/2021 12:43:34 PM
498389 5747 8/30/2021 12:43:12 PM 8/30/2021 12:43:13 PM IVR call: balance Received call for balance for account 10330983 undefined 7 2 4901 78 78 8/30/2021 12:43:13 PM
498387 9090 8/30/2021 12:42:57 PM 8/30/2021 12:42:58 PM IVR call: balance Received call for balance for account 10377433 undefined 7 2 8038 78 78 8/30/2021 12:42:58 PM