Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 9764
LatestTicket
CreatedAt: 8/30/2021 1:33:38 PM
UpdatedAt: 3/28/2022 7:25:06 AM
Subject: leak credit journal
Description: leak credit journal <br><b>Journal Number</b>: [096208]<div><br></div><div>Duplicate Journal. Approved on ref no: 17032</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 8641
OpenedBy
AssignedTo: 17
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-30T13:31:38.941Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-09-29T12:56:28.823Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-09-29T13:14:05.890Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1
ResolvedAt: 3/28/2022 7:25:06 AM
Thread
ResolvedBy: 17
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3