Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 499888 | 9820 | 8/31/2021 4:55:53 PM | 8/31/2021 4:55:54 PM | IVR call: balance | Received call for balance for account 10247874 undefined | 7 | 2 | 8697 | 78 | 78 | 8/31/2021 4:55:54 PM | ||||||||||||||||||||||||||||||
| 499887 | 9820 | 8/31/2021 4:55:17 PM | 8/31/2021 4:55:18 PM | IVR call: balance | Received call for balance for account 10247874 undefined | 7 | 2 | 8697 | 78 | 78 | 8/31/2021 4:55:18 PM | ||||||||||||||||||||||||||||||
| 499885 | 9819 | 8/31/2021 4:53:25 PM | 8/31/2021 4:53:26 PM | IVR call: balance | Received call for balance for account 10396563 undefined | 7 | 2 | 8696 | 78 | 78 | 8/31/2021 4:53:26 PM | ||||||||||||||||||||||||||||||
| 499855 | 9818 | 8/31/2021 4:27:43 PM | 8/31/2021 4:27:43 PM | IVR call:$167 | Received call for $700 for account 10048660 | 8695 | 8/31/2021 4:27:43 PM | ||||||||||||||||||||||||||||||||||
| 499827 | 7737 | 8/31/2021 4:08:00 PM | 8/31/2021 4:08:27 PM | IVR call: statement | Received call for statement for account 10355564 sent message: 2035 | 8 | 2 | 6781 | 79 | 79 | 8/31/2021 4:08:27 PM | 117764 | |||||||||||||||||||||||||||||
| 499828 | 4876 | 8/31/2021 4:07:58 PM | 8/31/2021 4:07:59 PM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | 78 | 8/31/2021 4:07:59 PM | ||||||||||||||||||||||||||||||
| 499807 | 5402 | 8/31/2021 3:43:48 PM | 8/31/2021 3:43:49 PM | IVR call: balance | Received call for balance for account 10343335 undefined | 7 | 2 | 4569 | 78 | 78 | 8/31/2021 3:43:49 PM | ||||||||||||||||||||||||||||||
| 499805 | 4847 | 8/31/2021 3:42:04 PM | 8/31/2021 3:42:05 PM | IVR call: balance | Received call for balance for account 10008964 undefined | 7 | 2 | 4067 | 78 | 78 | 8/31/2021 3:42:05 PM | ||||||||||||||||||||||||||||||
| 499804 | 5403 | 8/31/2021 3:41:58 PM | 8/31/2021 3:41:59 PM | IVR call: balance | Received call for balance for account 10277624 undefined | 7 | 2 | 4570 | 78 | 78 | 8/31/2021 3:41:59 PM | ||||||||||||||||||||||||||||||
| 499778 | 7093 | 8/31/2021 3:16:35 PM | 8/31/2021 3:16:52 PM | IVR call: statement | Received call for statement for account 10430405 sent message: 2034 | 8 | 2 | 6187 | 79 | 79 | 8/31/2021 3:16:52 PM | 117763 | |||||||||||||||||||||||||||||
| 499768 | 5085 | 8/31/2021 3:12:48 PM | 8/31/2021 3:13:09 PM | IVR call: statement | Received call for statement for account 10217524 sent message: 2033 | 8 | 2 | 4264 | 79 | 79 | 8/31/2021 3:13:09 PM | 117762 | |||||||||||||||||||||||||||||
| 499706 | 9801 | 8/31/2021 2:19:52 PM | 8/31/2021 2:19:54 PM | IVR call: balance | Received call for balance for account 10402813 undefined | 7 | 2 | 8676 | 78 | 78 | 8/31/2021 2:19:54 PM | ||||||||||||||||||||||||||||||
| 499672 | 4889 | 8/31/2021 1:53:07 PM | 8/31/2021 1:53:08 PM | IVR call: balance | Received call for balance for account 10263645 undefined | 7 | 2 | 4085 | 78 | 78 | 8/31/2021 1:53:08 PM | ||||||||||||||||||||||||||||||
| 499669 | 4889 | 8/31/2021 1:52:24 PM | 8/31/2021 1:52:25 PM | IVR call: balance | Received call for balance for account 10263645 undefined | 7 | 2 | 4085 | 78 | 78 | 8/31/2021 1:52:25 PM | ||||||||||||||||||||||||||||||
| 499662 | 9817 | 8/31/2021 1:47:50 PM | 8/31/2021 1:47:51 PM | IVR call: balance | Received call for balance for account 10208744 undefined | 7 | 2 | 8694 | 78 | 78 | 8/31/2021 1:47:51 PM | ||||||||||||||||||||||||||||||
| 499660 | 9816 | 8/31/2021 1:47:06 PM | 8/31/2021 1:47:06 PM | IVR call:$166 | Received call for $699 for account 10293476 | 8693 | 8/31/2021 1:47:06 PM | ||||||||||||||||||||||||||||||||||
| 499655 | 9815 | 8/31/2021 1:44:03 PM | 8/31/2021 1:44:04 PM | IVR call: balance | Received call for balance for account 10112504 undefined | 7 | 2 | 8692 | 78 | 78 | 8/31/2021 1:44:04 PM | ||||||||||||||||||||||||||||||
| 499642 | 9814 | 8/31/2021 1:33:01 PM | 8/31/2021 1:33:02 PM | IVR call: balance | Received call for balance for account 10432513 undefined | 7 | 2 | 8691 | 78 | 78 | 8/31/2021 1:33:02 PM | ||||||||||||||||||||||||||||||
| 9813 | 8/31/2021 1:31:12 PM | 4/12/2022 9:47:18 AM | 6 months policy credit done 20210727 | 6 months policy credit done 20210727<br/><b>Journal Number</b>: [120748]<br/><b>Journal Amount</b>: [-R4,357.96] | 27 | 3 | 8690 | 10 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-31T13:31:31.055Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-09-02T06:40:53.329Z"}] | 1 | 95 | 4/12/2022 9:47:18 AM | 10 | 3 | |||||||||||||||||||||||
| 499620 | 9377 | 8/31/2021 1:20:32 PM | 8/31/2021 1:20:33 PM | IVR call: balance | Received call for balance for account 10374501 undefined | 7 | 2 | 8290 | 78 | 78 | 8/31/2021 1:20:33 PM |