Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

9813

LatestTicket

CreatedAt

8/31/2021 1:31:12 PM

UpdatedAt

4/12/2022 9:47:18 AM

Subject

6 months policy credit done 20210727

Description

6 months policy credit done 20210727<br/><b>Journal Number</b>: [120748]<br/><b>Journal Amount</b>: [-R4,357.96]

Priority

Disposition

27

ConversationType

3

Parent

Account

8690

OpenedBy

AssignedTo

10

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-31T13:31:31.055Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-09-02T06:40:53.329Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

4/12/2022 9:47:18 AM

Thread

ResolvedBy

10

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3