Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1090013 | 41330 | 3/9/2023 12:31:51 PM | 3/9/2023 12:31:53 PM | IVR call: balance | Received call for balance for account 10353201 undefined | 7 | 2 | 31488 | 78 | ||||||||||||||||||||||||||||||||
| 1090012 | 41329 | 3/9/2023 12:31:16 PM | 3/9/2023 12:31:37 PM | IVR call: statement | Received call for statement for account 10374305 sent message: 37413 | 8 | 2 | 15004 | 79 | ||||||||||||||||||||||||||||||||
| 41327 | 3/9/2023 12:10:41 PM | 3/9/2023 12:10:44 PM | interim water charge | please assist this acc was charging with the estimate since 2021 now there is a huge amount can you please split the consumption | 6 | 3 | 31487 | 145 | 15 | 2 | 23 | 1 | 101 | 780 | |||||||||||||||||||||||||||
| 41321 | 3/9/2023 12:05:33 PM | 3/9/2023 12:05:36 PM | high water consumption | please check this acc it was charged with high consumption years back can you please assist | 6 | 3 | 31484 | 145 | 15 | 2 | 23 | 1 | 50 | 780 | |||||||||||||||||||||||||||
| 1089970 | 41326 | 3/9/2023 11:59:23 AM | 3/9/2023 11:59:43 AM | IVR call: statement | Received call for statement for account 10228557 sent message: 37404 | 8 | 2 | 5398 | 79 | ||||||||||||||||||||||||||||||||
| 1089963 | 41325 | 3/9/2023 11:57:41 AM | 3/9/2023 11:57:42 AM | IVR call: balance | Received call for balance for account 10228557 undefined | 7 | 2 | 5398 | 78 | ||||||||||||||||||||||||||||||||
| 1089957 | 41324 | 3/9/2023 11:57:02 AM | 3/9/2023 11:57:03 AM | IVR call: balance | Received call for balance for account 10225887 undefined | 7 | 2 | 31485 | 78 | ||||||||||||||||||||||||||||||||
| 1089949 | 41323 | 3/9/2023 11:54:24 AM | 3/9/2023 11:54:26 AM | IVR call: balance | Received call for balance for account 10228557 undefined | 7 | 2 | 5398 | 78 | ||||||||||||||||||||||||||||||||
| 1089934 | 41322 | 3/9/2023 11:49:19 AM | 3/9/2023 11:49:20 AM | IVR call: balance | Received call for balance for account 10294663 undefined | 7 | 2 | 23295 | 78 | ||||||||||||||||||||||||||||||||
| 1089919 | 41320 | 3/9/2023 11:43:46 AM | 3/9/2023 11:43:47 AM | IVR call: balance | Received call for balance for account 10037893 undefined | 7 | 2 | 9778 | 78 | ||||||||||||||||||||||||||||||||
| 1089915 | 41319 | 3/9/2023 11:35:02 AM | 3/9/2023 11:35:22 AM | IVR call: statement | Received call for statement for account 10278307 sent message: 37402 | 8 | 2 | 31482 | 79 | ||||||||||||||||||||||||||||||||
| 1089907 | 41318 | 3/9/2023 11:32:01 AM | 3/9/2023 11:32:15 AM | IVR call: statement | Received call for statement for account 10189806 sent message: 37401 | 8 | 2 | 31481 | 79 | ||||||||||||||||||||||||||||||||
| 1089903 | 41317 | 3/9/2023 11:29:21 AM | 3/9/2023 11:29:46 AM | IVR call: statement | Received call for statement for account 10352196 sent message: 37400 | 8 | 2 | 5519 | 79 | ||||||||||||||||||||||||||||||||
| 1089876 | 41316 | 3/9/2023 11:21:49 AM | 3/9/2023 11:22:18 AM | IVR call: statement | Received call for statement for account 10351555 sent message: 37399 | 8 | 2 | 5054 | 79 | ||||||||||||||||||||||||||||||||
| 1089873 | 41315 | 3/9/2023 11:20:54 AM | 3/9/2023 11:20:55 AM | IVR call: balance | Received call for balance for account 10351555 undefined | 7 | 2 | 5054 | 78 | ||||||||||||||||||||||||||||||||
| 1089849 | 41314 | 3/9/2023 11:07:10 AM | 3/9/2023 11:07:11 AM | IVR call: balance | Received call for balance for account 10397162 undefined | 7 | 2 | 15311 | 78 | ||||||||||||||||||||||||||||||||
| 1089824 | 41313 | 3/9/2023 10:44:57 AM | 3/9/2023 10:44:58 AM | IVR call: balance | Received call for balance for account 10047889 undefined | 7 | 2 | 31480 | 78 | ||||||||||||||||||||||||||||||||
| 41312 | 3/9/2023 10:41:55 AM | 3/9/2023 10:41:58 AM | water leak | water leak fixed plumber's report submitted | 23 | 3 | 31479 | 164 | 17 | 3 | 23 | 1 | 96 | 918 | |||||||||||||||||||||||||||
| 5130 | 3/9/2023 10:31:11 AM | 3/9/2023 10:31:14 AM | water leak | water query reported , consumer needs to submit plumbers letter. | 6 | 3 | 4311 | 109 | 17 | 2 | 23 | 1 | 96 | 206 | |||||||||||||||||||||||||||
| 1089772 | 41311 | 3/9/2023 10:15:50 AM | 3/9/2023 10:15:52 AM | IVR call: balance | Received call for balance for account 10273464 undefined | 7 | 2 | 5545 | 78 |