Details

Conversation


EscalationLevel
LatestCall
1089907
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
41318
LatestTicket
CreatedAt
3/9/2023 11:32:01 AM
UpdatedAt
3/9/2023 11:32:15 AM
Subject
IVR call: statement
Description
Received call for statement for account 10189806 sent message: 37401
Priority
Disposition
8
ConversationType
2
Parent
Account
31481
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator