Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1095304 | 41701 | 3/15/2023 5:05:26 AM | 3/15/2023 5:05:27 AM | IVR call: balance | Received call for balance for account 10057833 undefined | 7 | 2 | 5171 | 78 | ||||||||||||||||||||||||||||||||
| 41699 | 3/15/2023 4:42:56 AM | 3/15/2023 4:42:59 AM | Account Closure | I have sold Erf 7100 and would like to have this account transferred to the new owner please. I have attached the Attorneys Letter. | 23 | 3 | 31611 | 5 | 2 | 23 | 6 | 122 | 3197 | ||||||||||||||||||||||||||||
| 1095302 | 41700 | 3/15/2023 4:41:21 AM | 3/15/2023 4:41:38 AM | IVR call: statement | Received call for statement for account 10315804 sent message: 37995 | 8 | 2 | 5887 | 79 | ||||||||||||||||||||||||||||||||
| 41699 | 3/15/2023 4:39:40 AM | 3/15/2023 4:39:42 AM | Account Closure | I would like to close my account as I have sold the property. How do I do this. I have all the documents but don't know who to send them to. This is only for Erf 7100. I still have 7098 and 7099. | 23 | 3 | 31611 | 5 | 2 | 23 | 8 | 50 | 3197 | ||||||||||||||||||||||||||||
| 1095301 | 41698 | 3/15/2023 4:17:45 AM | 3/15/2023 4:17:46 AM | IVR call: balance | Received call for balance for account 10105046 undefined | 7 | 2 | 5147 | 78 | ||||||||||||||||||||||||||||||||
| 1095300 | 41697 | 3/15/2023 3:26:32 AM | 3/15/2023 3:26:33 AM | IVR call: balance | Received call for balance for account 10056095 undefined | 7 | 2 | 4495 | 78 | ||||||||||||||||||||||||||||||||
| 1095298 | 41696 | 3/14/2023 9:57:48 PM | 3/14/2023 9:57:48 PM | IVR call:? | Received call for ? for account 10372008 | 30057 | |||||||||||||||||||||||||||||||||||
| 1095295 | 41695 | 3/14/2023 7:27:23 PM | 3/14/2023 7:27:24 PM | IVR call: balance | Received call for balance for account 10434740 undefined | 7 | 2 | 13422 | 78 | ||||||||||||||||||||||||||||||||
| 1095264 | 41694 | 3/14/2023 5:02:42 PM | 3/14/2023 5:03:07 PM | IVR call: statement | Received call for statement for account 10369044 sent message: 37991 | 8 | 2 | 25831 | 79 | ||||||||||||||||||||||||||||||||
| 1095243 | 41693 | 3/14/2023 4:15:21 PM | 3/14/2023 4:15:22 PM | IVR call: balance | Received call for balance for account 10024985 undefined | 7 | 2 | 10231 | 78 | ||||||||||||||||||||||||||||||||
| 14070 | 3/14/2023 2:31:24 PM | 3/14/2023 2:32:06 PM | 80 - 9TH AVENUE, GONUBIE | Good day Trusting that you are well. Kindly note that I would like to dispute the valuation on my property as it is not close to the value that BCM has valuated it as from the 1st July 2023. We asked for a valuation, refer attached CMA from the agency EPS. Kindest Regards Ray Giese | 23 | 3 | 31610 | 5 | 2 | 23 | 8 | 62 | 398 | ||||||||||||||||||||||||||||
| 1095147 | 41692 | 3/14/2023 2:24:05 PM | 3/14/2023 2:24:06 PM | IVR call: balance | Received call for balance for account 10021587 undefined | 7 | 2 | 16239 | 78 | ||||||||||||||||||||||||||||||||
| 1095144 | 41691 | 3/14/2023 2:23:14 PM | 3/14/2023 2:23:30 PM | IVR call: statement | Received call for statement for account 10036412 sent message: 37987 | 8 | 2 | 7236 | 79 | ||||||||||||||||||||||||||||||||
| 1095129 | 41690 | 3/14/2023 2:16:30 PM | 3/14/2023 2:16:46 PM | IVR call: statement | Received call for statement for account 20078977 sent message: 37986 | 8 | 2 | 14490 | 79 | ||||||||||||||||||||||||||||||||
| 1095117 | 41689 | 3/14/2023 1:56:10 PM | 3/14/2023 1:56:11 PM | IVR call: balance | Received call for balance for account 10028269 undefined | 7 | 2 | 12238 | 78 | ||||||||||||||||||||||||||||||||
| 41688 | 3/14/2023 1:53:45 PM | 3/14/2023 1:53:47 PM | WATER | PLEASE APPLY SIIX MONTTHS POLICY FRO THE PERIOD 20220625 | 6 | 3 | 31609 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 8599 | 3/14/2023 1:49:26 PM | 3/14/2023 1:49:28 PM | INCORRECT WATER CHARGED METER FULL OF WATER AS WELL | REFER TO BCMM ACCOUNT 28.05.2022 HUGH WATER CHARGED. METER WAS LEAKING PROFUSELY. REPORTED TO BILLINGQ ON THE 24.06.2022. PICTURE ATTACHED OF WATER METER AT THE TIME OF THE HIGH WATER CHARGES. CHARGES NEED TO BE REVIEWED. THANK YOU | 23 | 3 | 6313 | 17 | 2 | 23 | 1 | 96 | 744 | ||||||||||||||||||||||||||||
| 8599 | 3/14/2023 1:42:23 PM | 3/14/2023 1:42:25 PM | RATES NOT TRANSFERRED TO NEW ACCOUNT | OLD ACCOUNT NUMBER 10037582 HAS RATES BILLED NEEDS TO BE TRANSFERRED TO THE NEW ACCOUNT NUMBER 10429384. THANK YOU | 23 | 3 | 6314 | 5 | 2 | 23 | 8 | 118 | 744 | ||||||||||||||||||||||||||||
| 1095099 | 41687 | 3/14/2023 1:40:39 PM | 3/14/2023 1:40:40 PM | IVR call: balance | Received call for balance for account 10289773 undefined | 7 | 2 | 31608 | 78 | ||||||||||||||||||||||||||||||||
| 1095095 | 41686 | 3/14/2023 1:37:49 PM | 3/14/2023 1:37:50 PM | IVR call: balance | Received call for balance for account 10393597 undefined | 7 | 2 | 4837 | 78 |