Details

Conversation


EscalationLevel
LatestCall
1095129
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
41690
LatestTicket
CreatedAt
3/14/2023 2:16:30 PM
UpdatedAt
3/14/2023 2:16:46 PM
Subject
IVR call: statement
Description
Received call for statement for account 20078977 sent message: 37986
Priority
Disposition
8
ConversationType
2
Parent
Account
14490
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator