Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1096423 | 41856 | 3/16/2023 5:02:33 AM | 3/16/2023 5:02:34 AM | IVR call: balance | Received call for balance for account 10070149 undefined | 7 | 2 | 7064 | 78 | ||||||||||||||||||||||||||||||||
| 1096405 | 41855 | 3/16/2023 4:16:16 AM | 3/16/2023 4:16:32 AM | IVR call: statement | Received call for statement for account 10037219 sent message: 38111 | 8 | 2 | 6991 | 79 | ||||||||||||||||||||||||||||||||
| 1096404 | 41854 | 3/16/2023 4:15:15 AM | 3/16/2023 4:15:16 AM | IVR call: balance | Received call for balance for account 10037219 undefined | 7 | 2 | 6991 | 78 | ||||||||||||||||||||||||||||||||
| 1096403 | 41853 | 3/16/2023 3:58:25 AM | 3/16/2023 3:58:26 AM | IVR call: balance | Received call for balance for account 10023057 undefined | 7 | 2 | 4074 | 78 | ||||||||||||||||||||||||||||||||
| 1096401 | 41852 | 3/16/2023 3:44:53 AM | 3/16/2023 3:45:12 AM | IVR call: statement | Received call for statement for account 10385373 sent message: 38110 | 8 | 2 | 4572 | 79 | ||||||||||||||||||||||||||||||||
| 1096399 | 41851 | 3/16/2023 3:10:28 AM | 3/16/2023 3:10:29 AM | IVR call: balance | Received call for balance for account 10435009 undefined | 7 | 2 | 30934 | 78 | ||||||||||||||||||||||||||||||||
| 1096397 | 41850 | 3/16/2023 12:14:08 AM | 3/16/2023 12:14:09 AM | IVR call: balance | Received call for balance for account 10439495 undefined | 7 | 2 | 23999 | 78 | ||||||||||||||||||||||||||||||||
| 1096372 | 41849 | 3/15/2023 5:10:21 PM | 3/15/2023 5:10:23 PM | IVR call: balance | Received call for balance for account 10356695 undefined | 7 | 2 | 4261 | 78 | ||||||||||||||||||||||||||||||||
| 1096334 | 41848 | 3/15/2023 4:06:29 PM | 3/15/2023 4:06:29 PM | IVR call: balance | Received call for balance for account 10427319 undefined | 7 | 2 | 14138 | 78 | ||||||||||||||||||||||||||||||||
| 1096323 | 41847 | 3/15/2023 3:25:14 PM | 3/15/2023 3:25:15 PM | IVR call:? | Received call for ? for account 10439713 | 31625 | |||||||||||||||||||||||||||||||||||
| 1096313 | 41846 | 3/15/2023 3:09:57 PM | 3/15/2023 3:09:59 PM | IVR call: balance | Received call for balance for account 10344981 undefined | 7 | 2 | 4161 | 78 | ||||||||||||||||||||||||||||||||
| 1096305 | 41845 | 3/15/2023 2:58:34 PM | 3/15/2023 2:58:36 PM | IVR call: balance | Received call for balance for account 10236845 undefined | 7 | 2 | 13792 | 78 | ||||||||||||||||||||||||||||||||
| 1096296 | 41844 | 3/15/2023 2:52:51 PM | 3/15/2023 2:52:52 PM | IVR call: balance | Received call for balance for account 10360194 undefined | 7 | 2 | 31655 | 78 | ||||||||||||||||||||||||||||||||
| 41843 | 3/15/2023 2:23:48 PM | 3/15/2023 2:23:51 PM | water | please split consumption | 6 | 3 | 31654 | 112 | 17 | 2 | 23 | 1 | 111 | 203 | |||||||||||||||||||||||||||
| 1096187 | 41842 | 3/15/2023 1:39:07 PM | 3/15/2023 1:39:33 PM | IVR call: statement | Received call for statement for account 10048471 sent message: 38106 | 8 | 2 | 28267 | 79 | ||||||||||||||||||||||||||||||||
| 1096178 | 41841 | 3/15/2023 1:36:05 PM | 3/15/2023 1:36:07 PM | IVR call: balance | Received call for balance for account 10048009 undefined | 7 | 2 | 25419 | 78 | ||||||||||||||||||||||||||||||||
| 1096172 | 41840 | 3/15/2023 1:31:02 PM | 3/15/2023 1:31:03 PM | IVR call: balance | Received call for balance for account 10198489 undefined | 7 | 2 | 4807 | 78 | ||||||||||||||||||||||||||||||||
| 1096150 | 41839 | 3/15/2023 1:17:38 PM | 3/15/2023 1:17:39 PM | IVR call: balance | Received call for balance for account 10422803 undefined | 7 | 2 | 31653 | 78 | ||||||||||||||||||||||||||||||||
| 1096147 | 41838 | 3/15/2023 1:16:49 PM | 3/15/2023 1:16:50 PM | IVR call: balance | Received call for balance for account 10422803 undefined | 7 | 2 | 31653 | 78 | ||||||||||||||||||||||||||||||||
| 1096142 | 41837 | 3/15/2023 1:15:01 PM | 3/15/2023 1:15:02 PM | IVR call: balance | Received call for balance for account 10298215 undefined | 7 | 2 | 6987 | 78 |