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EscalationLevel
LatestCall
1096187
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
41842
LatestTicket
CreatedAt
3/15/2023 1:39:07 PM
UpdatedAt
3/15/2023 1:39:33 PM
Subject
IVR call: statement
Description
Received call for statement for account 10048471 sent message: 38106
Priority
Disposition
8
ConversationType
2
Parent
Account
28267
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator