Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1099930 | 42163 | 3/20/2023 9:16:17 AM | 3/20/2023 9:16:18 AM | IVR call: balance | Received call for balance for account 10070892 undefined | 7 | 2 | 10484 | 78 | ||||||||||||||||||||||||||||||||
| 1099927 | 42162 | 3/20/2023 9:11:02 AM | 3/20/2023 9:11:21 AM | IVR call: statement | Received call for statement for account 10158414 sent message: 38382 | 8 | 2 | 31778 | 79 | ||||||||||||||||||||||||||||||||
| 1099921 | 42161 | 3/20/2023 9:05:09 AM | 3/20/2023 9:05:30 AM | IVR call: statement | Received call for statement for account 10372603 sent message: 38381 | 8 | 2 | 8698 | 79 | ||||||||||||||||||||||||||||||||
| 1099919 | 42160 | 3/20/2023 9:04:34 AM | 3/20/2023 9:04:34 AM | IVR call:? | Received call for ? for account 10397130 | 11446 | |||||||||||||||||||||||||||||||||||
| 1099917 | 42159 | 3/20/2023 9:03:43 AM | 3/20/2023 9:03:44 AM | IVR call: balance | Received call for balance for account 10158414 undefined | 7 | 2 | 31778 | 78 | ||||||||||||||||||||||||||||||||
| 1099907 | 42158 | 3/20/2023 8:59:42 AM | 3/20/2023 8:59:43 AM | IVR call: balance | Received call for balance for account 10158414 undefined | 7 | 2 | 31778 | 78 | ||||||||||||||||||||||||||||||||
| 1099886 | 42157 | 3/20/2023 8:41:15 AM | 3/20/2023 8:41:16 AM | IVR call: balance | Received call for balance for account 10291571 undefined | 7 | 2 | 6269 | 78 | ||||||||||||||||||||||||||||||||
| 1099863 | 42156 | 3/20/2023 8:26:31 AM | 3/20/2023 8:26:34 AM | IVR call: balance | Received call for balance for account 10108347 undefined | 7 | 2 | 9124 | 78 | ||||||||||||||||||||||||||||||||
| 1099858 | 42155 | 3/20/2023 8:24:24 AM | 3/20/2023 8:24:45 AM | IVR call: meter-reading | Received call for meter-reading for account 10108347 Meter reading: [0255] Meter type: [water] | 10 | 2 | 9124 | 81 | ||||||||||||||||||||||||||||||||
| 1099859 | 42154 | 3/20/2023 8:24:23 AM | 3/20/2023 8:24:25 AM | IVR call: balance | Received call for balance for account 10439451 undefined | 7 | 2 | 31777 | 78 | ||||||||||||||||||||||||||||||||
| 1099857 | 42153 | 3/20/2023 8:22:38 AM | 3/20/2023 8:22:39 AM | IVR call: balance | Received call for balance for account 10347281 undefined | 7 | 2 | 21458 | 78 | ||||||||||||||||||||||||||||||||
| 1099853 | 42152 | 3/20/2023 8:20:17 AM | 3/20/2023 8:20:18 AM | IVR call: balance | Received call for balance for account 10292600 undefined | 7 | 2 | 5259 | 78 | ||||||||||||||||||||||||||||||||
| 1099847 | 42151 | 3/20/2023 8:16:10 AM | 3/20/2023 8:16:11 AM | IVR call: balance | Received call for balance for account 10356017 undefined | 7 | 2 | 31776 | 78 | ||||||||||||||||||||||||||||||||
| 1099841 | 42150 | 3/20/2023 8:07:20 AM | 3/20/2023 8:07:36 AM | IVR call: statement | Received call for statement for account 10356017 sent message: 38378 | 8 | 2 | 31776 | 79 | ||||||||||||||||||||||||||||||||
| 1099833 | 42149 | 3/20/2023 8:04:05 AM | 3/20/2023 8:04:20 AM | IVR call: statement | Received call for statement for account 10341946 sent message: 38374 | 8 | 2 | 15982 | 79 | ||||||||||||||||||||||||||||||||
| 1099832 | 3/20/2023 8:03:28 AM | 3/20/2023 8:03:28 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1099830 | 3/20/2023 8:02:43 AM | 3/20/2023 8:02:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1099831 | 42148 | 3/20/2023 8:02:39 AM | 3/20/2023 8:03:03 AM | IVR call: statement | Received call for statement for account 10362325 sent message: 38373 | 8 | 2 | 26850 | 79 | ||||||||||||||||||||||||||||||||
| 1099790 | 42146 | 3/20/2023 7:36:27 AM | 3/20/2023 7:36:28 AM | IVR call:? | Received call for ? for account 10063584 | 25512 | |||||||||||||||||||||||||||||||||||
| 1099771 | 42145 | 3/20/2023 7:25:56 AM | 3/20/2023 7:25:57 AM | IVR call: balance | Received call for balance for account 20544843 undefined | 7 | 2 | 24613 | 78 |