Details

Conversation


EscalationLevel
LatestCall
1099841
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42150
LatestTicket
CreatedAt
3/20/2023 8:07:20 AM
UpdatedAt
3/20/2023 8:07:36 AM
Subject
IVR call: statement
Description
Received call for statement for account 10356017 sent message: 38378
Priority
Disposition
8
ConversationType
2
Parent
Account
31776
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator