Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1100933 42239 3/22/2023 5:05:55 AM 3/22/2023 5:05:56 AM IVR call: balance Received call for balance for account 10396966 undefined 7 2 29184 78
1100932 3/22/2023 5:04:38 AM 3/22/2023 5:04:39 AM IVR call:? Received call for ? for account undefined
1100925 42238 3/22/2023 4:56:29 AM 3/22/2023 4:56:32 AM IVR call: balance Received call for balance for account 10072740 undefined 7 2 5881 78
1100922 42237 3/22/2023 4:29:30 AM 3/22/2023 4:29:31 AM IVR call: balance Received call for balance for account 10015586 undefined 7 2 5039 78
1100921 42236 3/22/2023 4:27:56 AM 3/22/2023 4:27:57 AM IVR call: balance Received call for balance for account 10015586 undefined 7 2 5039 78
1100899 42235 3/21/2023 6:37:19 PM 3/21/2023 6:37:20 PM IVR call: balance Received call for balance for account 20383089 undefined 7 2 31804 78
1100833 42234 3/21/2023 4:59:07 PM 3/21/2023 4:59:08 PM IVR call: balance Received call for balance for account 20092361 undefined 7 2 31803 78
1100818 42233 3/21/2023 4:40:19 PM 3/21/2023 4:40:34 PM IVR call: statement Received call for statement for account 10372585 sent message: 38438 8 2 31802 79
1100811 42232 3/21/2023 4:26:07 PM 3/21/2023 4:26:08 PM IVR call: balance Received call for balance for account 10372585 undefined 7 2 31802 78
1100764 42231 3/21/2023 1:52:57 PM 3/21/2023 1:52:58 PM IVR call: balance Received call for balance for account 10225030 undefined 7 2 5424 78
1100740 42230 3/21/2023 12:48:16 PM 3/21/2023 12:48:17 PM IVR call: balance Received call for balance for account 10366596 undefined 7 2 24046 78
1100735 42229 3/21/2023 12:28:45 PM 3/21/2023 12:28:46 PM IVR call: balance Received call for balance for account 10007548 undefined 7 2 7442 78
1100721 42228 3/21/2023 11:58:53 AM 3/21/2023 11:59:15 AM IVR call: statement Received call for statement for account 10372603 sent message: 38435 8 2 8698 79
1100717 42227 3/21/2023 11:51:32 AM 3/21/2023 11:51:33 AM IVR call: balance Received call for balance for account 10290901 undefined 7 2 23329 78
1100713 42226 3/21/2023 11:48:45 AM 3/21/2023 11:48:46 AM IVR call: balance Received call for balance for account 10351116 undefined 7 2 6554 78
1100707 42225 3/21/2023 11:41:49 AM 3/21/2023 11:41:50 AM IVR call: balance Received call for balance for account 10381669 undefined 7 2 31801 78
1100701 42224 3/21/2023 11:36:53 AM 3/21/2023 11:36:54 AM IVR call: balance Received call for balance for account 10386659 undefined 7 2 5359 78
42223 3/21/2023 10:44:13 AM 3/21/2023 10:44:15 AM Water query High water bill in October 2022, November 2022, December 2022 and January 2022. 5 2 31800 34 77 34
1100594 42222 3/21/2023 8:39:53 AM 3/21/2023 8:39:54 AM IVR call: balance Received call for balance for account 10360196 undefined 7 2 3067 78
1100588 42221 3/21/2023 8:36:49 AM 3/21/2023 8:36:50 AM IVR call: balance Received call for balance for account 20087234 undefined 7 2 5626 78